240 jobs for "Business Strategy & Operations Manager"

TikTok Shop - Logistics Operations Manager

At TikTok - Seattle

Posted on Nov 7

View job Apply on company site

TikTok Shop - Seller Content LIVE Account Manager

At TikTok - Los Angeles

Posted on Nov 3

View job Apply on company site

Manager II, Project Management

At Schneider Electric - Bangalore

Posted on Oct 12

View job Apply on company site

Ad Operations Specialist, Uber Advertising

At Uber - New York City · Chicago

Posted on Oct 30

View job Apply on company site

Program Manager, Trust & Safety

At TikTok

Posted on Nov 3

View job Apply on company site

Manager - Quota and Capacity Planning

At Salesforce - Dublin

Posted on Oct 15

View job Apply on company site

Senior Strategic Operations Associate, Core Operations

At Uber - New York City · San Francisco

Posted on Oct 26

View job Apply on company site

Manager, Local Operations

At Uber - Tokyo

Posted on Oct 20

View job Apply on company site

Advisor Target Reach Operations Manager (Hybrid - NYC)

At Broadridge - New York

Posted on Nov 7

View job Apply on company site

Operations Director- Manufacturing

At Jabil - Florence

Posted on Oct 22

View job Apply on company site

Vice President, ETF Change Manager

At BlackRock

Posted on Sep 19

View job Apply on company site

Life Sciences Ecosystem Lead Director

At Salesforce - London

Posted on Oct 8

View job Apply on company site

Senior, Business Integration, Local Creation GC

At NIKE, Inc.

Posted on Sep 7

View job Apply on company site

Director, Data Center Operations

At Equinix, Inc

Posted on Aug 31

View job Apply on company site

Product Manager

At Leidos - Baltimore

Posted on Sep 25

View job Apply on company site

Lead, Business Integration, Local Creation GC

At NIKE, Inc.

Posted on Sep 7

View job Apply on company site

Senior Manager, Contact Center Operations (Hybrid)

At Enova - Chicago

Posted on May 21

View job Apply on company site

Director of Strategy and Operations

At Via - Montgomery

Posted on Oct 1

View job Apply on company site

Director of Strategy and Operations

At Via - Rochester

Posted on Sep 25

View job Apply on company site

Strategy & Operations Principal

At Via - New York City

Posted on Jun 15

View job Apply on company site

TikTok

TikTok Shop - Logistics Operations Manager

SeattleOperations$115,520 – $198,360Posted yesterday

Apply on company site View full job

Responsibilities

The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market. We are organized into Category Management teams that acquire new brands and incubate and accelerate them on TikTok Shop, alongside Central teams covering creator operations, campaign operations, projects, and agency partnerships, working with cross-functional and category teams to grow GMV across merchants of every size.

As the business grows, we take on complex challenges across seller growth and creator and agency ecosystem development.
You will shape merchant success, user experience, and the next phase of e-commerce growth in the US.

The Platform Campaign Team is responsible for end-to-end management of campaign strategy and execution, ensuring alignment with business objectives and smooth cross-functional collaboration. This team seeks a strategic thinker with strong collaboration skills, proven experience in campaign operations and management, and the ability to deliver results in a fast-paced environment. The ideal candidate has a background in strategy planning, project management, or related fields, with a solid understanding of the e-Commerce landscape.

Responsibilities
- Own logistics-operations coordination for priority product portfolios and regional pilots in the US market: drive portfolio readiness, fulfillment assurance, merchant execution, and impact assessment.
- Partner with logistics algorithm teams on sales-volume forecasting for priority portfolios, and follow through on replenishment, inbound warehousing, inventory, and fulfillment assurance.
- Design logistics benefits for product portfolios, drive merchant GTM execution, and align with AM, BD, and logistics operations teams on stocking communication.
- Analyze region-specific demand and advance pilot-portfolio scoping, stocking, benefit configuration, and fulfillment-experience optimization. Combining regional demand with merchants' US warehouse-network plans, work with algorithm teams to roll out portfolio warehouse-allocation solutions.
- Build logistics operations dashboards that track key metrics from order placement and logistics fulfillment through customer experience and retention.
- Run logistics experiments and impact evaluation; surface issues, diagnose root causes, and drive cross-team resolution.

Qualifications

Minimum Qualification(s)
- Bachelor's degree or above
- 3+ years of cross-border e-Commerce experience.
- Strong command of the US market - merchant ecosystem, industry structure, user profiles, and landscape.
- Experience serving and supporting cross-border or US merchants, with the ability to understand the core needs and decision logic of different merchant types across recruitment, business growth, stocking and inbound warehousing, fulfillment coordination, and policy adaptation.
- Well-rounded e-Commerce and logistics knowledge: systematic understanding of merchant recruitment, merchant growth, marketing campaigns, sales forecasting, warehousing and distribution, warehouse allocation and replenishment, returns solutions, customer experience, and related operating metrics.
- Excellent data analysis and business judgment: able to combine operating data, logistics data, merchant feedback, and market shifts to identify problems, break down root causes, and land solutions.
- Outstanding cross-cultural communication and cross-team collaboration, able to drive partnerships and project delivery effectively in an international business environment.

Preferred Qualification(s)
- Experience in platform merchant recruitment, merchant operations, business development, logistics operations, or cross-border business is preferred.
- Hands-on US or relevant regional business experience is a plus.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $115520 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Bachelor's degree or above
- 3+ years of cross-border e-Commerce experience.
- Strong command of the US market - merchant ecosystem, industry structure, user profiles, and landscape.
- Experience serving and supporting cross-border or US merchants, with the ability to understand the core needs and decision logic of different merchant types across recruitment, business growth, stocking and inbound warehousing, fulfillment coordination, and policy adaptation.
- Well-rounded e-Commerce and logistics knowledge: systematic understanding of merchant recruitment, merchant growth, marketing campaigns, sales forecasting, warehousing and distribution, warehouse allocation and replenishment, returns solutions, customer experience, and related operating metrics.
- Excellent data analysis and business judgment: able to combine operating data, logistics data, merchant feedback, and market shifts to identify problems, break down root causes, and land solutions.
- Outstanding cross-cultural communication and cross-team collaboration, able to drive partnerships and project delivery effectively in an international business environment.

Preferred Qualification(s)
- Experience in platform merchant recruitment, merchant operations, business development, logistics operations, or cross-border business is preferred.
- Hands-on US or relevant regional business experience is a plus.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile