93 jobs for "Manager, Global Customer Support ) APJ & EMEA Shift"

Responsibilities

About the Team
TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.

With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.

Responsibilities
1. Partnership building with top international brands in F&B business.
2. Develop merchant proposals, plan on product assortment, diagnose business performance, identify root causes and provide solutions to improve profitability.
3. Drive TikTok adoptions and provide integration marketing solutions to customers and achieve industry deep cultivations.
4. Conduct customer visits, negotiate cooperation and contracts with key partners.
5. Partner with local service merchants in delivering high-quality content through short videos, live streaming, influencer match making to improve their sales / transactions.

Qualifications

Minimum Qualifications
1. Bachelor's degree or above, prior relevant work experience in e-commerce or F&B industry.
2. Experience in business development, account management, sales or partnership role and with proven track record in delivering targets.
3. Experience in managing international key accounts.
4. Fluent English and Bahasa Indonesia.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
1. Bachelor's degree or above, prior relevant work experience in e-commerce or F&B industry.
2. Experience in business development, account management, sales or partnership role and with proven track record in delivering targets.
3. Experience in managing international key accounts.
4. Fluent English and Bahasa Indonesia.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile