412 jobs for "Customer Support Technician-IMP"

Responsibilities

About the team
Our mission is to build a world where people can safely discover, create and connect. AI Data Service and Operations (ADSO) team provides safety and non-safety data annotation services, search operation services, and customer support for TikTok's global products, helping the products build a complete and reliable data ecosystem and security system.

Eco Governance, a team under ADSO, is responsible for resource allocation, and performance tracking, helping align company spending with strategic goals through disciplined budgeting, forecasting, and variance analysis.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities:
- Support day-to-day project operations, including using internal platforms and tools for case injection, monitoring labeling efficiency and quality, and assisting with resource allocation.
- Coordinate with cross-functional stakeholders to ensure consistent enforcement cadence and smooth collaboration.
- Assist the team in analyzing project data to support data-driven decision-making.
- Learn Content Ecosystem Governance policies and provide insights and suggestions for continuous quality improvement.

Qualifications

Minimum Qualifications:
- Currently pursuing a Undergraduate degree in Project Management or a related discipline.
- Currently enrolled university student who can commit to at least 6 months, with a minimum of 4 working days per week
- Ability to quickly understand business context and model training workflows
- Proficiency in Chinese and English is required. Given the need to interact with global partners based in Mandarin-speaking markets, both fluent spoken language and polished writing skills are mandatory to ensure clear and effective cross-border communication.
- Strong coordination, collaboration, and time management skills; able to work in a fast-paced, international, and dynamic environment
- Proactive and accountable, with a strong sense of ownership in process optimization and effective operational management

Preferred Qualifications:
- Solid data analysis skills,basic understanding of SQL, or scripting (Python) is a bonus
- Solid project management skills

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently pursuing a Undergraduate degree in Project Management or a related discipline.
- Currently enrolled university student who can commit to at least 6 months, with a minimum of 4 working days per week
- Ability to quickly understand business context and model training workflows
- Proficiency in Chinese and English is required. Given the need to interact with global partners based in Mandarin-speaking markets, both fluent spoken language and polished writing skills are mandatory to ensure clear and effective cross-border communication.
- Strong coordination, collaboration, and time management skills; able to work in a fast-paced, international, and dynamic environment
- Proactive and accountable, with a strong sense of ownership in process optimization and effective operational management

Preferred Qualifications:
- Solid data analysis skills,basic understanding of SQL, or scripting (Python) is a bonus
- Solid project management skills

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile