144 jobs for "Customer Support Engineer"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The Team Leader is responsible for maintaining production schedules and directing the activities of team members in line with operational, quality, health & safety work instructions, and procedures and policies to ensure the production of quality product in a timely, safe, efficient and compliant manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead and coordinate the day-to-day activities of the operations shift team (including key support department team members) to meet targets for product quality, customer delivery and cost whilst ensuring a safe and cGMP compliant work environment at all times.
• Deploy, promote and lead the use of lean tools within the team to drive continuous improvement and process reliability.
• Lead the team in achieving a compliant culture with respect to EHS, cGMP, inventory control and Quality System requirements.
• Promote Jabil's values and behaviors.
• Lead shift daily operations meetings reviewing production data, machines running status, escalations and corrective action to ensure shift targets are achieved.
• Ensure regular communication with team through visual management systems.
• Coordinate operator training in order to perform assigned tasks across production cells.
• Responsible for ensuring the immediate team is trained in their roles and to support the development of standard work, documentation, training, and WI activities where appropriate.
• Create a high performing flexible team which achieves excellent results through coaching / mentoring & effective performance management.
• Plan all people, material and machine resources to support weekly production schedules.
• Ensure all injection molding, tool and assembly changeover activities are completed as scheduled along with appropriate line clearance procedures to meet cGMP compliance.
• Ensure that batches are manufactured within the validated set up at all times and the quality team are provided with samples for outgoing testing throughout the batch.
• Lead area 5S program to ensure that housekeeping, cGMP and safety issues are resolved in a timely and systematic manner thus meeting all company safety, environmental and quality initiatives.
• Facilitate, and ensure where appropriate, that equipment and area cleaning, preventative maintenance, calibration schedules, inventory controls and bar-coding systems are adhered to as per cGMP requirements.
• Implement company policies.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

• Excellent lean operations leadership, organizational and communication skills.
• Performance and results driven.
• Ability to motivate self and others.
• Excellent initiative and decision making capability.
• Ability to work in a team and foster an effective team environment.
• High level of cGMP, safe working practices and awareness.
• Working knowledge of Microsoft Office, MS Project and ERP systems.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

• Minimum 3-5 years in Injection Molding and/or Automated assembly experience preferred.
• Minimum 2 years supervisory/leadership experience preferred. You will be indirectly leading a team of 10-20 people.
• Level 7 or 8 HETAC Science / Engineering qualification in relevant discipline preferred.
• Level 7 management / relevant supervisory management qualification preferred.
• Qualification & experience in Lean Six Sigma preferred.
• Experience in medical device injection molding and assembly operations preferred.
• Or a combination of education, experience and/or training.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

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