96 jobs for "Customer Experience Coor"

Responsibilities

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the LATAM. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop LATAM operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Support the planning and execution of social media content for TikTok Shop Brazil owned channels.
- Help manage content calendars and coordinate the production of social assets with external vendors.
- Assist in the development of social-first campaigns, including promotional moments, seasonal events, and platform initiatives.
- Capture and produce short-form vertical content when needed, including filming simple product, trend-based, or campaign-related videos for social platforms.
- Monitor social media trends, viral formats, and platform updates to identify opportunities for timely and relevant content.
- Collaborate with internal teams (campaign, creators, and category teams) to align messaging and content strategies.
- Support community engagement by identifying relevant comments, conversations, and creator interactions.

Qualifications

Minimum Qualifications:
- Applicants are kindly requested to submit an English-language resume
- Currently pursuing or recently graduated with a degree in Marketing, Communications, Advertising, Journalism, or related fields.
- Strong understanding of social media platforms and digital culture.
- Familiarity with short-form video trends and the creator economy.
- Basic video editing skills (CapCut or similar tools).

Preferred Qualifications:
- Strong knowledge of TikTok trends, formats, and content best practices.
- Experience using social media analytics tools or platform insights.
- Interest in e-commerce, creators, and social commerce.
- Organized, proactive, and comfortable working in a fast-paced environment.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Applicants are kindly requested to submit an English-language resume
- Currently pursuing or recently graduated with a degree in Marketing, Communications, Advertising, Journalism, or related fields.
- Strong understanding of social media platforms and digital culture.
- Familiarity with short-form video trends and the creator economy.
- Basic video editing skills (CapCut or similar tools).

Preferred Qualifications:
- Strong knowledge of TikTok trends, formats, and content best practices.
- Experience using social media analytics tools or platform insights.
- Interest in e-commerce, creators, and social commerce.
- Organized, proactive, and comfortable working in a fast-paced environment.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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