331 jobs for "Manager, Customer Experience"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARYLead and implement Jabil specific new customer projects for MMINC sector. Lead team to manage the new product qualifications, and production launch efforts associated with SMT and/or DF activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.• Define core data files required for PCBA level NPI processes; coordinate information exchange between customer and Jabil site.• Define core data files required for Chassis level NPI processes; coordinate information exchange between customer and Jabil site.• Educate customer on Jabil data requirements.• Develop qualification processes to determine site capabilities; identify gaps vs. requirements for specific projects.• Establish timeline and goals specific to each project.• Develop clear and measurable goals and objectives by which to quantify, track and report project status.• Manage project effectively without having direct accountability for production personnel; leverage site level operations resources.• Interact with customer and Jabil teams to close gaps vs. established goals or milestones.• Develop qualification plans for customer specific certification requirements.• Interact with Jabil operations and global support groups as necessary to resolve issues/problems on projects and tasks.• Provide regular and consistent communication between the project team, sector management and customer management. • Ability to handle project management issues:• Consideration to the strategy of the business• Ensure that projects are prioritized to meet the overall strategy• Ensure that end solution is architected for success• Timeline management: provide reliable delivery dates• Budget management (ROI). • Improve communication and strategy definitions between the sector and corporate support groups..• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.• Comply and follow all procedures within the company security policy.MINIMUM REQUIREMENTSBachelor's degree in Business or Engineering Discipline, or equivalent external work experience, and 3-5 years experience within Jabil operations, or equivalent combination of education and experience. Ability and willingness to travel extensively (potentially > 50%).

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

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