341 jobs for "Manager, Product Support"

Responsibilities

Team Overview
Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the Canada. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

This position is for an existing vacancy.

About the Role
With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the Canada, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike.

Responsibilities:
- Acquire and incubate merchants to support category growth
- Discover innovative collaborative models that align to the merchant's short-term and long-term development plans, and invest platform resources effectively and efficiently
- Solve key challenges in business growth by strong collaboration with cross-functional teams
- Employ a consultative approach by offering strategic content, operations, creator/affiliate/agency partner, merchandising, and logistics solutions to all sellers
- Update active sellers on platform's product developments and new promotional opportunities

Qualifications

Minimum Qualifications:
- Candidates who have 5+ years of experience in e-commerce business with mixed experience in both platform side and brand/merchant side is highly preferred;
- Track record of delivering & exceeding sales, GMV, or other commercial goals
- Excellent interpersonal and negotiation skills
- A good team player, a fast learner, and open to changes

Preferred Qualifications:
- Familiar with content platforms; experience in content-based e-commerce is highly preferred;
- Strong connections with brands and distributors are preferred.

The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Candidates who have 5+ years of experience in e-commerce business with mixed experience in both platform side and brand/merchant side is highly preferred;
- Track record of delivering & exceeding sales, GMV, or other commercial goals
- Excellent interpersonal and negotiation skills
- A good team player, a fast learner, and open to changes

Preferred Qualifications:
- Familiar with content platforms; experience in content-based e-commerce is highly preferred;
- Strong connections with brands and distributors are preferred.

The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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