322 jobs for "Customer Experience Manager"

Category Manager Project Intern (TikTok Shop - US Operatons) - 2026 Start (BS/MS)

At TikTok - Seattle

Posted on Apr 24

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Category Manager Project Intern (TikTok Shop - Fashion) - 2026 Start (BS/MS)

At TikTok - Seattle

Posted on Mar 24

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Category Manager Project Intern (TikTok Shop Consumables) - 2026 Start (BS/MS)

At TikTok - Sao Paulo

Posted on Jan 13

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Category Manager Project Intern (TikTok Shop Consumables) - 2026 Start (BS/MS)

At TikTok - Mexico City

Posted on Dec 4

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Sr. Strategic Operations Manager - Global Membership Growth

At Uber - New York City · San Francisco

Posted on Nov 5

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Technical Project Manager

At Leidos - Washington

Posted on Nov 6

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Senior Manager, Security Reference Data Operations

At Fidelity Investments - Westlake

Posted on Nov 4

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Project manager

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Agile Project Manager

At Schneider Electric - Apodaca · Tlaxcala

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Technical Program Manager

At Leidos - Arlington

Posted on Oct 27

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Operations Director- Manufacturing

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Posted on Oct 22

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Strategy Manager

At Waters - Milford

Posted on Oct 17

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Check & Deposit Services Product Manager

At Fidelity Investments - Merrimack

Posted on Oct 9

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Contact Center Department Manager - Loan Processing (Hybrid)

At Enova - Chicago

Posted on Sep 21

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Background Screening Specialist

At Checkr - Nashville

Posted on Sep 24

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Drug & Occupational Health Screening Investigator

At Checkr - Nashville

Posted on Aug 27

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Drug & Occupational Health Screening Specialist

At Checkr - Nashville

Posted on Aug 25

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Project manager

At Schneider Electric - Bangalore

Posted on Nov 5

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TikTok

Category Manager Project Intern (TikTok Shop - US Operatons) - 2026 Start (BS/MS)

SeattleOperationsPosted Apr 24, 2026

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Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok E-commerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:
- Be familiar with the overall strategies and tactics of global e-commerce business, and deeply support business leaders to disassemble project tasks, set priorities and add value to the business team.
- Develop and execute comprehensive strategy, including goal/budget setting and performance review.
- Conduct data analysis to evaluate the performance of merchandise and seller growth, identify trends, and make recommendations for optimization.
- Collaborate with cross-functional teams to plan and execute the Strategy.
- Participate in the design and implementation of business operation management systems and processes, and provide strong support for the implementation of business strategy.
- Proactively identify and mitigate risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.
- Establish a clear and efficient communication mechanism with internal and external partners globally, coordinate projects across systems and departments, and improve overall synergy efficiency.

Qualifications

Minimum Qualifications:
- Currently pursuing a Bachelor's or Master's degree, with strong interest in Business Administration, Project Management, Marketing, or a related field.
- Strong analytical and problem-solving abilities; proactive, detail-oriented, and capable of conducting both qualitative and quantitative research to generate actionable insights.
- Excellent communication and cross-team collaboration, skilled at moving things forward.
- Passion for business and aim for higher goals.

Preferred Qualifications:
- Interest in e-commerce business; Internship experience in e-commerce or having a solid understanding of the industry landscape is a plus
- Familiar with TikTok and other content platforms; experience in content-based eCommerce (brand and/or platform-side) is highly preferred.
- Proven skills in network and connections with brands and/or retailers is a plus.
- Passion for TikTok and eCommerce, eager to exceed challenging goals while building something truly unique to the market.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently pursuing a Bachelor's or Master's degree, with strong interest in Business Administration, Project Management, Marketing, or a related field.
- Strong analytical and problem-solving abilities; proactive, detail-oriented, and capable of conducting both qualitative and quantitative research to generate actionable insights.
- Excellent communication and cross-team collaboration, skilled at moving things forward.
- Passion for business and aim for higher goals.

Preferred Qualifications:
- Interest in e-commerce business; Internship experience in e-commerce or having a solid understanding of the industry landscape is a plus
- Familiar with TikTok and other content platforms; experience in content-based eCommerce (brand and/or platform-side) is highly preferred.
- Proven skills in network and connections with brands and/or retailers is a plus.
- Passion for TikTok and eCommerce, eager to exceed challenging goals while building something truly unique to the market.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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