221 jobs for "Service Operations Lead"

Responsibilities

About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Logistics intern to join our logistics procurement team, responsible for logistics service procurement and supplier management in Europe.

About the Role
We are seeking a highly motivated Logistics Commercial Intern to support our team. This internship offers a unique opportunity to contribute to ongoing commercial projects, supplier management initiatives, and new project launches across Europe. The ideal candidate brings a combination of analytical thinking, attention to detail, self-motivation, and a strong interest in logistics, supplier management, procurement, and e-commerce operations.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.

Key Responsibilities:
- Data Analysis & Reporting: Support the team in analysing logistics and supplier performance data, maintaining accurate datasets and trackers, and producing daily/weekly reports to keep stakeholders informed on performance, risks, and project progress.
- Supplier Management Support: Work closely with the manager to support supplier relationship management, including supplier onboarding, documentation follow-up, performance tracking, and day-to-day communication with logistics service providers.
- Project Coordination & Execution: Assist in driving new commercial and operational projects by coordinating with cross-functional teams, tracking milestones, following up on action items, and ensuring smooth execution.
- Process Improvement: Support continuous improvement initiatives by identifying process gaps, improving reporting logic and working files, and helping standardise team workflows.
- Launch Readiness & Cross-functional Support: Contribute to the rollout of new tools, processes, or supplier-related initiatives by coordinating tasks across teams and helping address operational questions during implementation.

Qualifications

Minimum Qualifications:
- Currently pursuing a Undergraduate degree in supply chain, logistics, business operations, or a related discipline. Eligible to work in Spain, available to attend the internship for a minimum of 16 weeks on a full-time or part-time basis;
- Able to start the internship in November 2026
- Strong organizational skills with the ability to manage multiple tasks and priorities independently;
- Proficient in Microsoft Office / Google Workspace; familiarity with Excel (pivot tables, lookups) is preferred.
- Eager to work in a cross-functional, high impact team.
- Studying or experience in Supply Chain, Logistics, Business Management, Project Management, Engineering, Analytics, Mathematics, or a related field
- Fluent in Chinese and English in order to communicate with internal stakeholders in Mainland China and external stakeholders in Spain.

Preferred Qualifications:
- Prior internship or academic project experience in supply chain, logistics, sales, account management, business development, or project management;
- Ideally familiar with case management tools (e.g., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project frameworks (e.g., RACI, critical path tracking);
- Strong analytical mindset with exposure to data visualization or reporting tools (Excel, Tableau, Power BI, etc.).
- Detail-oriented, self-driven, and a collaborative team player.
- Excellent communication skills

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently pursuing a Undergraduate degree in supply chain, logistics, business operations, or a related discipline. Eligible to work in Spain, available to attend the internship for a minimum of 16 weeks on a full-time or part-time basis;
- Able to start the internship in November 2026
- Strong organizational skills with the ability to manage multiple tasks and priorities independently;
- Proficient in Microsoft Office / Google Workspace; familiarity with Excel (pivot tables, lookups) is preferred.
- Eager to work in a cross-functional, high impact team.
- Studying or experience in Supply Chain, Logistics, Business Management, Project Management, Engineering, Analytics, Mathematics, or a related field
- Fluent in Chinese and English in order to communicate with internal stakeholders in Mainland China and external stakeholders in Spain.

Preferred Qualifications:
- Prior internship or academic project experience in supply chain, logistics, sales, account management, business development, or project management;
- Ideally familiar with case management tools (e.g., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project frameworks (e.g., RACI, critical path tracking);
- Strong analytical mindset with exposure to data visualization or reporting tools (Excel, Tableau, Power BI, etc.).
- Detail-oriented, self-driven, and a collaborative team player.
- Excellent communication skills

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile