8 jobs for "Senior Director, Customer Experience"

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Senior Marketplace Manager

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Posted on Jul 9

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Apple

Sr. Art Director, Interactive

Sunnyvale, CAMarketing$186,300 – $280,000Posted 23 days ago

Apply on company site View full job

Marcom is the creatively-led global team that oversees Apple's consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.

The Interactive Experiences group is part of Apple Marcom and is responsible for envisioning and building, best-in class marketing and commerce designs systems supporting the launch of Apple products, software and services on its digital platforms - places like Apple.com, Apple Store App, Apple Store Online, and Digital In-Store. We partner with teams across the company to create, scale, and deliver outstanding experiences that brings the magic of Apple products to every touchpoint of the customer journey.

Description

As a Senior Art Director you'll work under the guidance of creative leads, and in collaboration with other creative and technical disciplines to create considered and elegant design systems scaling from iOS to Web. You'll brainstorm, coordinate, and collaborate with a project team to explore concepts and iterate on design solutions. This hands-on design role requires creativity, systematic design, great organizational skills and strategic thinking to navigate ambiguous scenarios and complex stakeholder relationships. You will follow the work from concept through production and delivery ensuring it adheres to Apple's standard of quality.","responsibilities":"Design and scale systems across Apple's marketing platform, Web & iOS

Present work to senior creative staff and stakeholders.

Collaborate across teams to deliver performant, on-time, and magical experiences.

Prepare and deliver comprehensive, pixel-perfect files to production partners.

Preferred Qualifications

Excellent design and conceptual skills accompanied by the ability to guide, evaluate, and redirect creative development when necessary

Highly skilled with design and prototyping software .

Very proficient with motion and interaction design.

Extensive knowledge of web/iOS production and basic front-end engineering skills.

Strong communicator with exceptional presentation skills, able to articulate ideas with clarity, engage in healthy debate, and accept directional feedback - up and down a creative organization.

Ability to thrive in a challenging, fast-paced, creative workplace and to deliver quality work at a high volume in a tight timeframe

Experience building trust with multi-disciplinary partners on creative concepts and collaborating well with a team to find solutions to complex problems

Provides thoughtful guidance to junior creative staff, with an eye on mentorship and knowledge growth

Diligent, flexible, resourceful, and independent with a strong work ethic and organizational skills, willing to take risks, fail, and learn from mistakes

Demonstrates strong diplomatic skills to actively engage in healthy debate with stakeholders

Strong understanding of data science metrics and customer journey.

Proficiency drafting and/or consulting on documentation like production guidance and end-user instructions.

Minimum Qualifications

10+ years of industry experience in product design, design systems, UI design for Web and/or iOS.

A portfolio that showcases strategic insight, systematic thinking and visual design talent for a range of digital experiences including web, mobile, and/or app.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $186,300 and $280,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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