1 job for "Manager - Client Services"

Strategy & Operations Manager, APAC Business Marketing

Posted on Sep 21

Strategy & Operations Manager, APAC Business Marketing

SingaporeMarketingPosted Sep 21, 2026

Responsibilities

Our team aims to connect with our client partners, industry stakeholders and drive growth for their businesses using TikTok's suite of products & services. We will work with cross-functional teams such as Product, Sales, Marketing, Trust & Safety, Global Marketing & manage an annual calendar for SEA Team to activate several touch points to communicate our core value proposition of a trusted entertainment platform that drives impact.

Responsibilities
- Strategy Development
- Be part of a team that works closely with the GBM lead on established disciplines while providing input into the overall GBM strategy.
- Provide APAC Business Marketing Lead with strategic input & best practices for marketing disciplines such as New Clients and Expansions
- Provide Business Marketing Lead with team & business planning, including goal setting, performance tracking, budget planning & utilization, resource planning, processes & framework development, team health & productivity
- Conceptualise and deliver on large scale, multi-disciplinary projects that contribute to APAC's business growth
- Process Management & Optimization
- Drive and track key regional marketing initiatives, monitoring project timelines, milestones, and deliverables.
- Conduct research, competitor benchmarking, and industry analysis to support strategic input on marketing disciplines (e.g., Marcoms, New Clients).
- Create operational structure, templates, cadence and deliverables for project managers to leverage
- Ensure best practices are adopted consistently and facilitate cross-functional process to advance projects and remove roadblocks, while keeping open communications
- Delivery
- Partner with cross-functional teams to conceptualise and drive regional programs and initiatives focused on driving commercial benefit and delivery efficiency
- Serve as project manager on high-priority or strategic internal or external projects or initiatives
- Prepare key materials, research, and/or presentation materials for internal and external meetings with key partners (or potential partners) - identifying goals, opportunities, and challenges
- Relationship & Awareness
- Act as a key liaison between marketing and the wider business ecosystem - including sales, product, marketing science, user operations, global accounts and others
- Drive global-regional synergies across marketing, engaging stakeholders at all levels across different geographic coverage

Qualifications

Minimum Qualification(s)
- Minimum 5 years of professional experience
- Proven experience organizing and directing high-stakes projects
- Proven experience in developing processes and infrastructure for GTM and/or new client acquisition
- Strong documentation, presentation, and communication skills, particularly implemented in a cross-functional and global role and experience collaborating with internal and external stakeholders at all levels.
- Creative, outside-the-box thinker and strategist, proficient at building decks to tell a business story
- Versatile and dedicated to efficient productivity, experience planning and leading strategic initiatives

Preferred Qualification(s)
- Passion for TikTok marketing, and up for the challenge of building something from the ground up
- Ability to thrive in a rapid, agile, and often ambiguous growth environment
- Understanding of international business and culture

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Minimum 5 years of professional experience
- Proven experience organizing and directing high-stakes projects
- Proven experience in developing processes and infrastructure for GTM and/or new client acquisition
- Strong documentation, presentation, and communication skills, particularly implemented in a cross-functional and global role and experience collaborating with internal and external stakeholders at all levels.
- Creative, outside-the-box thinker and strategist, proficient at building decks to tell a business story
- Versatile and dedicated to efficient productivity, experience planning and leading strategic initiatives

Preferred Qualification(s)
- Passion for TikTok marketing, and up for the challenge of building something from the ground up
- Ability to thrive in a rapid, agile, and often ambiguous growth environment
- Understanding of international business and culture

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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