Job Description
Primary Function of Position:
The Manager II, Global Competitive Insights, EU/WWI will report to the Director, Global Competitive Insights and serve as the dedicated competitive insights partner for EU and Worldwide Indirect countries (WWI). Based in the region, this role will build the regional infrastructure and stakeholder network needed to collect field insights efficiently and at scale, keep local teams current on competitive dynamics, and translate intelligence into action. The role will primarily support regional commercial teams, followed by Global Marketing and Strategy, while partnering with the global team on analyses and competitive response.
The successful candidate will combine technical, clinical, and business acumen with strong process discipline, organization, and responsiveness to local market dynamics. They will build and sustain a strong regional network across commercial, tender, and clinical teams; synthesize field and desk research; identify emerging opportunities and risks; and communicate actionable insights that inform regional and global decisions. They will integrate competitive insights into commercial support, strategic planning, product development, and competitive readiness activities.
Roles and Responsibilities:
- Collect regional field insights efficiently and on a scale.
- Conduct desk research on regional competitors and cover relevant local conferences to complement field intelligence and identify emerging market developments.
- Build and manage external intelligence networks, including vendors and consultants.
- Roll out and sustain standard field insight gathering process with regional sales teams
- Partner with regional tender teams to define and standardize the competitive information captured through tender activities.
- Enhance regional tracking of Digital and AI trends and assess their competitive implications for the business.
- Maintain internal knowledge base of insights, analysis, and project outcomes
- Translate intelligence into actionable insights.
- Partner with the global Global Competitive Insights team and cross-functional core teams on deep-dive analyses of priority competitors and solutions for EU/WWI, ensuring findings and recommendations are sharp, actionable, and jointly owned.
- Synthesize competitive and industry trends into integrated insights, analytical dashboards and impactful presentations
- Engage key regional stakeholders regularly to validate emerging insights, communicate the latest competitive dynamics, and enable timely action
- Deliver actionable competitive insights reports and strategy updates for effective decision-making.
- Own the regional weekly competitive intelligence digest and quarterly competitive dynamics readout, while contributing relevant regional insights to global communication forums.
- Support EU and WWI teams and regional leadership on strategic planning, priority initiatives, and ad-hoc competitive intelligence requests.
- Advise senior leaders and cross-functional partners by translating complex competitive dynamics into clear implications, strategic options, and recommended actions.
- Partner with Global Marketing and regional commercial leaders to build competitive response materials and readiness plans, and work with the commercial learning team to deliver training to the sales organization.
- Keep the organization’s vision and values at the forefront of decision making and action.
- Ensure compliance with legal guidelines.
Qualifications
Required Knowledge, Skills, and Experience:
- Clinical and technical depth and demonstrated ability to assess competitor solutions including advantages and limitations.
- Excellent problem-solving, organizational, analytical, and critical thinking skills.
- Outstanding written and oral communication skills (presentation, relationship-building, negotiation).
- Resourceful, process-oriented self-starter with the ability to work independently under pressure, respond quickly to local dynamics, and build strong working relationships across functions
- Demonstrated ability to independently frame ambiguous, high-complexity business issues; design analytical approaches; and influence senior stakeholders through crisp recommendations.
- Bachelor’s degree with minimum 8 years of related experience, OR
- Advanced degree with minimum 6 years of related experience, OR PhD with minimum 3 years of related experience, OR
- Equivalent combination of education and relevant experience.
Preferred Skills and Experience
- Experience in one or more of the following: competitive intelligence, product management, clinical development engineering, commercial strategy, tender operations, or market insights.
- Experience in the medical device, surgical robotics, or broader healthcare industry, with clinical and technical knowledge of complex capital equipment and associated technologies.
- Fluency in English is required; proficiency in one or more languages relevant to the assigned EU/WWI markets is preferred.
Additional Information
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.
