About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description Overview:
The Senior Manager, Process & Systems Excellence is responsible for driving the continuous improvement of Global Sourcing's Source-to-Pay processes, systems and technology landscape. Working as the technical-functional and operational deputy to the Director, Process & Systems Excellence, the role leads process design, workflow optimisation, business analysis, requirements management, testing and implementation activities across platforms including ZIP, SAP Ariba and related sourcing technologies.
The position supports engagement with Finance Systems Strategy (FSS) and technology teams, translating business needs into scalable solutions that improve efficiency, user experience, compliance and operational performance. The role combines procurement expertise, systems knowledge and continuous improvement practices to identify opportunities for simplification, automation and technology-enabled transformation across Global Sourcing's global operating model.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications - Degree-level education or equivalent professional experience in Procurement, Supply Chain, Operations, Technology, Information Systems or Business.
- Significant experience in procurement, sourcing operations, business analysis, process excellence, procurement technology or Source-to-Pay transformation.
- Strong understanding of Source-to-Pay processes and procurement operating models.
- Hands-on experience with SAP Ariba and strong familiarity with procurement workflow, sourcing or intake platforms such as ZIP.
- Experience supporting senior leaders in partnerships with FSS, Product, Technology, Engineering or Systems teams.
- Experience reviewing and redesigning business processes to improve operational outcomes.
- Strong business analysis and requirements-gathering skills.
- Experience developing future-state process and system designs.
- Experience managing or supporting UAT, implementation and change activities.
- Strong analytical and problem-solving capability.
- Excellent stakeholder-management and communication skills.
- Proven ability to influence and deliver within a complex global matrix.
- Demonstrated ability to drive technology-enabled transformation and operational improvement.
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
