11 jobs for "Payroll Contact Center Specialist, Shared Services"

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Description

Are you looking for a varied role with a Payroll team where you can make an impact?

Equinix are looking for a professional and driven Payroll Specialist, working with the EMEA Payroll team with sole ownership of multiple EMEA countries.

We are looking for someone with experience managing an end-to-end payroll process for multiple payrolls within a large pan European team. You are dedicated, resourceful, have a customer-service mentality. You demonstrate extraordinary attention to detail and professionalism in all interactions. You possess solid organizational and communication skills and you have proven experience of being able to handle competing priorities daily.

At Equinix we hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it's our authentic, humble, gritty people who create The Magic of Equinix. At Equinix we value innovation and individuality, and no day is the same working in one of the fastest growing companies in its space.

Role responsibilities:

· Ownership of the end to end payroll process for multiple country payrolls to ensure accurate results and statutory compliance

· Liaise with external payroll vendors

· Responsible for the timely and accurate payment of net salaries, payroll taxes and related benefits

· Management of year end processing and other statutory filings as they relate to payroll, payroll taxes and benefits

· Management and understanding of the treatment of Equinix Stock programmes: RSU/ESPP deductions gains and withholdings for the countries under your responsibility

· Liaise with HR Services, Stock Services, and other business units to obtain monthly updates for payroll in a timely manner

· Respond in a timely manner to queries from the payroll vendors, HR Services and employees (via the HR Employee Service Centre)

· Maintain SOX payroll compliance through established internal processes

· Understand GL reporting as relates to payroll, and secures good working relationships with Finance/ GL teams

· Support Time and Attendance system for your countries and resulting inputs to payroll

· Update internal payroll procedures manual regularly to reflect changes in process

· Support other team members with workload as and when required

· Share payroll knowledge to a designated 'back up' team member to ensure business continuity in your absence

· Embrace change in a fast moving environment

· Scope to process further countries as and when required

Required skills and experience:

· 3+ years experience of payroll processing for multiple countries in edium/large organizations

· Highly proficient in interpreting payroll rules and regulations

· Excellent Excel skills

· Excellent communication (verbal & written) and interpersonal skills

· Fluency in English is essential, additional languages desirable

· Experience of decision making with complete ownership payroll process

· Flexibility and adaptability to support simultaneous business demands and deadlines

· Structured/Organized/ approach

· Previous experience within a pan-European environment or EMEA team

Desirable skills and experience

· Previous experience of ADP (Streamline or Celergo advantageous)

· Experience in processing EMEA countries

· Previous experience of Time and Attendance systems and feeds to payroll

· Previous experience of payroll with integration from an HR System

· Previous experience of Workday

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is a new position within our organization.

About Equinix, Inc

Equinix is the world’s digital infrastructure company, bringing together a global ecosystem of more than 10,000 customers on six continents.

Size: 10,000+ employees
Industry: Technology

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