About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The Opportunity
The Finance Transformation Manager (AI/Task Mining) will lead AI-enabled process transformation across Finance Operations, with a strong focus on Record to Report (R2R), Order to Cash (O2C), and Procure to Pay (P2P).
This role will combine finance process expertise, continuous improvement, task and process mining, intelligent automation, and emerging AI capabilities to improve efficiency, scalability, control, and data quality within Finance. You will identify high-value transformation opportunities, translate finance pain points into practical digital solutions, and work cross-functionally with Finance, Product, Data, Engineering, and Technology teams to deliver sustainable outcomes.
The successful candidate will help establish a scalable transformation pipeline—from opportunity identification and business-case development through solution design, pilot, implementation, adoption, and benefit realization.
In This Role, You Will
- Lead end-to-end finance transformation initiatives across R2R, O2C, and P2P.
- Assess processes using process mining, task mining, value-stream mapping, and data analysis to identify inefficiencies, risks, and automation opportunities.
- Identify, prioritize, and evaluate use cases for GenAI, machine learning, OCR/IDP, RPA, workflow automation, and analytics.
- Translate Finance pain points into scalable AI-enabled solutions with Finance, Product, Data, Engineering, Technology, Risk, and Compliance teams.
- Develop business cases, transformation roadmaps, pilot plans, and benefits-tracking frameworks, and project-manage the implementations.
- Evaluate AI tools, automation platforms, and vendors based on business value, usability, data requirements, scalability, integration complexity, cost, risk, and controls.
- Lead proofs of concept and support the implementation, adoption, and scaling of successful solutions.
- Establish appropriate controls for AI-enabled processes, including human oversight, auditability, data quality, privacy, and compliance.
- Design Finance process-management standards, including process inventories, L3/L4 documentation, ownership models, SOPs, controls, and governance.
- Define process KPIs, baselines, targets, dashboards, and reporting frameworks in partnership with Data and Technology teams.
What You’ll Need to Succeed
- Bachelor’s degree in Finance, Accounting, Business, Engineering, Information Systems, or a related discipline.
- At least 8 years of relevant experience in finance transformation, finance operations excellence, process improvement consulting, intelligent automation, or a similar role.
- Solid understanding of finance operations processes, including Order-to-Cash (OTC), Procure-to-Pay (PTP), and Record-to-Report (RTR).
- Practical knowledge of relevant technologies, including:
- GenAI and Agentic AI
- OCR/IDP
- RPA
- Process and task mining
- Workflow automation
- Finance analytics
- Proven knowledge of Business Process Management, including building process inventories and L3/L4 process documentation.
- Understanding of finance controls, data quality, auditability, privacy, and risk in automated or AI-enabled processes.
- Experience partnering with cross-functional teams such as Product, Data, Engineering, Technology, Risk, or Compliance.
It’s good if you have
- Experience in e-commerce, travel, technology, fintech, or other digital-first industries.
- Experience implementing AI use cases specifically within Finance, Accounting, or Controllership.
- Professional qualifications or certifications in Finance, Accounting, Project Management, Process Excellence, Data, or Technology.
What you’ll get:
- A relocation package including visa-sponsorship to help you and your family get here comfortably.
- Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit
- Employee resource groups for every culture and background
- Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.
- Professional growth and learning budget, including several in-person development programs for each stage of your career.
- The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.
#LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Colombia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
