About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description Team Summary:Revenue Operations is responsible for managing billing operations and systems and ensuring transactions are processed accurately and on time. The team also plays an important role in resolving operational issues, maintaining billing continuity and effective controls, while identifying opportunities to strengthen controls, simplify processes, reduce manual effort and improve operational efficiency.
We are looking for someone who is naturally curious and enjoys solving problems. We value individuals who can connect the dots, use data to understand root causes, challenge existing ways of working and leverage technology and AI to find better ways of getting work done.
What a Senior Financial Analyst, Revenue Operations Does at Visa:The Senior Financial Analyst will take end-to-end ownership of key billing and accounting operations, ensuring the accuracy and timeliness of billing outputs while proactively managing operational issues and exceptions and identifying issues, risks and improvement opportunities.
Beyond executing day-to-day billing activities, the Senior Financial Analyst is expected to understand the "why" behind the process, investigate anomalies, identify root causes and drive issues through to resolution while developing practical and sustainable solutions.
A key part of the role will be using data, automation and emerging AI tools such as Microsoft Copilot, Claude and other approved technologies to simplify workflows, reduce repetitive manual work, strengthen controls and improve operational effectiveness.
Why This Is Important to Visa:Revenue Operations supports the accurate delivery of client invoices and the associated collection process. Effective processes, systems and controls are therefore critical to successful delivery.
As billing activities become increasingly data-driven and technology-enabled, we are looking for someone who can combine strong financial fundamentals with analytical thinking and digital curiosity, helping the team move from manual execution toward smarter, more scalable ways of working.
What You Will Do:This is a hands-on Revenue Operations role combining day-to-day operational ownership with financial judgment, business acumen, analytical thinking and a solutions-oriented mindset. The role requires someone who can manage operations effectively, resolve issues and exceptions, and continuously look for better ways of working.
Key responsibilities include:- Own and manage key billing and accounting activities, ensuring timely and accurate execution.
- Manage operational issues and billing exceptions through resolution, coordinating with relevant stakeholders and escalating risks where appropriate.
- Analyze billing data and operational metrics to identify exceptions, emerging trends, control gaps and opportunities for improvement.
- Investigate complex billing issues, determine root causes and implement practical solutions, including coordinatingsolutions across relevant stakeholders.
- Review newly executed contracts to determine appropriate billing and accounting implications across Asia Pacific.
- Perform and review billing setup in VGBP and related systems and databases.
- Perform ongoing reviews of billing processes and controls to mitigate billing-error risk and support operational execution.
- Use data and AI-enabled tools to redesign and simplify workflows, reducing manual touchpoints and improving turnaround time and accuracy.
- Identify opportunities for automation, standardization and self-service reporting, partnering with relevant teams to implement practical solutions.
- Challenge existing processes constructively and bring forward ideas that improve operational effectiveness.
- Establish strong relationships across stakeholders and act as a reliable point of contact for billing issues and their resolution.
- Ensure billing and accounting activities comply with applicable accounting principles and statutory requirements.
- Share knowledge and scalable solutions with the broader Revenue Operations team.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications What You Will Need:- Bachelor's degree in finance, accounting, business, data/analytics or another relevant quantitative discipline.
- Strong problem-solving mindset, with the ability to break down ambiguous problems, investigate root causes and develop practical solutions.
- Intellectual curiosity. You naturally ask questions, challenge assumptions and seek to understand why things work the way they do.
- Strong analytical and operational skills, with the ability to use data and business knowledge to identify trends, exceptions, root causes, operational issues and opportunities for improvement.
- Ability to translate analysis and operational insights into clear, actionable recommendations and practical solutions that improve day-to-day execution, processes and controls.
- Strong digital mindset and willingness to continuously learn and experiment with new tools.
- Experience or strong interest in using AI and productivity tools such as Microsoft Copilot, Claude, Power BI, Excel and automation solutions to simplify workflows and improve operational efficiency.
- Ability to identify repetitive or manual activities and rethink how they could be simplified, standardized or automated.
- Sound operational judgment and a strong sense of ownership, with the ability to manage issues and exceptions from identification through resolution while balancing accuracy, timeliness and business impact..
- Attention to detail while maintaining the ability to see broader business and process implications.
- Collaborative working style with the confidence to engage stakeholders across Finance, Operations, Technology and other business functions.
- Ability to work independently in a dynamic environment with appropriate judgment and minimal supervision.
What Will Also Help:- Understanding of accounting and billing principles.
- Exposure to Oracle Financials, ORMB, VGBP or other enterprise billing and financial systems.
- Experience with visualization, analytics, automation or AI-assisted workflows.
- Ability to communicate complex issues in a simple, structured and business-focused way.
- Strong business ethics and willingness to speak up, challenge constructively and drive change.
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
