8 jobs for "Customer Quality Engineer"

The App Store Product Design Team is responsible for the customer experience across the App Store, serving hundreds of millions of people every day on iPhone, iPad, Mac, Apple TV, Watch, Vision Pro and the web. Our team of designers and researchers design and ship product experiences at a global scale.

We are seeking an exceptional Full Stack Designer who moves fluidly across the full design continuum, from early concept and creative exploration through to high-fidelity execution, prototyping, and close collaboration with engineering on implementation. This is a role for a designer who doesn't stop at the handoff: someone who uses AI-assisted tools to get closer to the build, produce functional prototypes, and reduce the distance between design intent and shipped product.

Description

You will research, concept, ideate, design, and prototype new user experiences across Apple's platforms, bringing clarity and craft to complex product challenges at global scale. You move confidently from concept to execution, and you understand that the handoff to engineering is part of the design, not the end of it.

You leverage AI-powered tools throughout your process, to accelerate research synthesis, generate and evaluate design directions, build more expressive prototypes, and reduce friction between design intent and shipped product. You know when to use these tools to amplify your thinking, and when craft and judgment require a slower hand.

You are a natural collaborator who thrives in a dynamic, critique-driven environment. You communicate design decisions with clarity to cross-functional partners across Engineering, Product Marketing, and Senior Management. You distill highly complex systems into clean, focused solutions and you hold the bar on visual quality, consistency, and detail every step of the way.

Preferred Qualifications

Experience designing and shipping AI-native product experiences, including conversational interfaces, intelligent recommendations, or adaptive UI

Previous experience in an e-commerce or marketplace environment

Familiarity with SwiftUI sufficient to collaborate with engineering on interaction feasibility and implementation tradeoffs

Familiarity with spec-driven development practices

Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or equivalent professional experience.

Minimum Qualifications

8+ years of product design experience shipping on Apple platforms or comparable consumer-scale digital products

An excellent portfolio demonstrating end-to-end UX, UI, and visual design across mobile, desktop, TV, and web

Deep command of visual and communication design principles, including typography, color, and layout

Proficiency in industry-standard design tools (Figma, Sketch, Keynote) and comfort adopting new tools as the landscape evolves

Demonstrated use of AI tools as an active part of your design workflow, generative, analytical, or agentic

Ability to use AI-assisted prototyping or development tools to produce functional, testable design artifacts

Experience designing iOS app experiences end-to-end, with working familiarity of iOS development patterns and constraints

Excellent communication and presentation skills, with the ability to present and defend decisions to cross-functional partners and senior leadership

A deep understanding of the Apple design aesthetic, Human Interface Guidelines, and platform conventions

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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