Test Manager

City: Toronto

State/Province: Ontario

Posting Start Date: 12/17/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Lead end-to-end QA and testing strategies for telecom OSS/BSS and billing systems across global markets.
Manage billing lifecycle operations including invoice generation, taxation, usage validation, and dispute resolution.
Drive UAT, regression, and system integration testing using tools like HP ALM, JIRA, Selenium, and SoapUI.
Collaborate with stakeholders across development, QA, and business teams to ensure smooth releases.
Perform RCA on critical billing issues and implement permanent fixes to prevent recurrence.
Oversee offshore coordination, defect triage, and mentor teams for efficient delivery.
Design and execute test cases for CRM, billing, and usage management systems.
Ensure compliance with SLAs through effective production support (L2/L3) and incident management.
Implement automation frameworks and optimise processes for faster issue resolution.
Champion continuous improvement initiatives to enhance quality and reduce post-production defects.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

The expected compensation for this role ranges from $80,000.00 to $110,000.00.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.