Lead Administrator L1

City: Plano

State/Province: Texas

Posting Start Date: 12/16/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Primary Role

Ensure stability and performance of deployed sites; handle escalations and troubleshoot issues across SD-WAN and LAN environments.

Responsibilities

Issue Resolution

• Troubleshoot hard-down scenarios, routing/switching issues.
• Handle L2/L3 escalations for SD-WAN and LAN devices.

Performance Monitoring

• Monitor network health using VCO, Meraki Dashboard, and Aruba Central.
• Identify and resolve performance bottlenecks.

Configuration Audits

• Validate deployed configurations against design.
• Recommend and implement corrective actions.

Customer Support

• Act as a technical point of contact for post-deployment issues.
• Provide RCA and resolution plans for recurring issues.

Protocol Expertise

• Strong understanding of:

• QoS, DHCP, NTP, SNMP, SSH, IPSec
• Routing protocols: OSPF, EIGRP, BGP
• Inter-company routing and packet flow analysis

Experience Requirements

• 5-7 years of L2 experience with deep troubleshooting.
• Experience with:
• VCO VeloCloud Orchestrator
• Network control, management, and security protocols (as listed above)

Mandatory Skills: Network Architecting .

Experience: 5-8 Years .

The expected compensation for this role ranges from $60,000 to $135,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Plano, TX

Job ID: Wipro-118204

Employment Type: OTHER

Posted: 2025-12-17T18:45:28