Jira Cloud Administrator
2 days ago• Phoenix, AZ
City: Phoenix
State/Province: Arizona
Posting Start Date: 12/10/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Work Location: Phoenix, AZ (Onsite)
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Job Description:
As a Jira Cloud Administrator, you will play a key role in supporting client's enterprise Agile tooling ecosystem. You will configure and optimize Jira Cloud to meet the needs of diverse Agile teams across technology, product, and business functions. This role is ideal for a hands-on Jira expert who understands large-scale governance, enterprise security, and complex workflow design in a regulated environment.
- Administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments for multiple lines of business.
- Partner with Product Owners, Scrum Masters, Release Train Engineers and Software Engineers to implement Jira structures aligned with client's Scaled Agile Framework (SAFe) and enterprise Agile standards.
- Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking.
- Manage user access, roles, and permissions through Atlassian Access and SSO integrations with other identity platforms.
- Implement and maintain automation rules and integrations (e.g., with Slack, GitHub, and ServiceNow).
- Support governance and compliance by ensuring configurations align with client security and audit standards.
- Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users.
- Develop documentation, training materials, and best practices to promote consistent usage across business units.
- Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams.
Required Experience:
- 3-5 years of experience as a Jira Administrator (including Jira Cloud) in a large enterprise environment.
- Strong understanding of Agile, Scrum, and SAFe frameworks.
- Proficient in JQL, workflow automation, and project configuration.
- Hands-on experience with Atlassian Cloud administration, including user management, permission schemes, and global settings.
- Experience managing large-scale user bases (5,000 users preferred).
- Excellent stakeholder communication and documentation skills.
- Experience in governed or regulated environments (e.g., financial services, banking, or fintech).
Preferred Experience:
- Atlassian certifications such as ACP-120 (Jira Administration for Cloud) or ACP-620 (Managing Jira Projects in Cloud).
- Familiarity with ScriptRunner, Automation for Jira, and Jira Service Management.
- Experience integrating Jira Cloud with data analytics and reporting tools (e.g., PowerBI, Tableau).
- Knowledge of Atlassian REST APIs or scripting (Python, Groovy, or JavaScript).
- Exposure to Change Management, IIQ, and enterprise security compliance practices.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Mandatory Skills: JIRA .
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Client-provided location(s): Phoenix, AZ
Job ID: Wipro-114178
Employment Type: OTHER
Posted: 2025-12-15T18:41:08
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion