Lending Operations Manager (Home Lending)

About this role:

Wells Fargo is seeking a Lending Operations Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:

• Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
• Engage stakeholders and internal partners associated with the Lending Operations functional area
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
• Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met
• Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management
• Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers
• Manage allocation of people and financial resources for Lending Operations
• Mentor and guide talent development of direct reports and assist in hiring talent

• 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

• Candidate must have people management experience with in-depth understanding of Home Lending processes - Mortgage production: origination, applications, processing, underwriting, closing, funding
• 4+ years of leadership experience in Operations or Financial Services. 4+ years of overall US Mortgage experience preferred.
• Strong background in one or more functions: Shared Services, Closing, Funding, Underwriting, Processing.
• Proficiency in MS Office and data analysis.
• Familiarity with US Mortgage compliance requirements.

• Manage and develop one or more functional teams within US Mortgage Operations. Provide coaching, performance evaluation, and talent development for direct reports. Mentor team members and assist in hiring top talent
• Oversee daily operations to ensure timely completion, quality, and compliance across Home Lending Operations.
• Ensure adherence to regulatory guidelines (e.g., Reg B, Reg Z, TRID) and internal risk management standards.
• Proactively engage with internal bank stakeholders, third parties and vendors via telephone to gather necessary information, documentation, clarify information & resolve mortgage condition
• Must be amenable to work in US Shift schedule in McKinley, Taguig City