Senior Manager, Client Consulting - NGPO
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description
Lead client relationships and business development initiatives across strategic accounts, identifying growth opportunities, developing consulting proposals, influencing senior stakeholders, and expanding Visa Consulting & Analytics' revenue and impact with clients
- Build strong relationships with client stakeholders.
- Facilitate workshops and working sessions.
- Understand client priorities and business challenges.
- Present recommendations to senior management.
- Support realization of client outcomes and business impact
- Support proposal development and opportunity identification.
- Contribute to scope definition and project planning.
- Develop commercial hypotheses and business cases.
- Partner with Account Executives and Client Services teams to originate new engagements
Lead end-to-end project delivery, working cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa's rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
- Lead project workstreams and day-to-day engagement activities.
- Structure client problems and develop hypotheses.
- Conduct quantitative and qualitative analysis.
- Develop recommendations and business cases.
- Create executive-ready presentations and deliverables.
- Support implementation planning and execution
- Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
- Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
- 10+ years of experience in consulting, financial services, payments, banking, fintech, analytics, strategy, or digital transformation.
- Experience leading project workstreams and managing stakeholders.
- Strong analytical and structured problem-solving skills.
- Excellent communication and presentation capabilities.
- Proven ability to manage multiple projects simultaneously.
- Experience working with senior client stakeholders
- Experience in business management
- Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
- Strong people management skills and leadership qualities
- Strong presentation skills, including strong oral and written capabilities
- Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for the power of analytics and a tenacity to implement
- Experience in working on business value cases that prove ROI
- Solutions-focused mindset and resourceful
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Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Perks and Benefits
Health and Wellness
- Long-Term Disability
- HSA With Employer Contribution
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursement Account
- Mental Health Benefits
- Virtual Fitness Classes
- HSA
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Happy Hours
- Casual Dress
Vacation and Time Off
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Summer Fridays
- Leave of Absence
- Personal/Sick Days
Financial and Retirement
- 401(K)
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Shadowing Opportunities
- Access to Online Courses
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursement
- Mentor Program
- Leadership Training Program
- Associate or Rotational Training Program
- Lunch and Learns
- Internship Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)