Client Incentive Ops Analyst

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

This role supports the end-to-end lifecycle management of Client Incentive agreements, ensuring accurate accounting, forecasting, and payment execution in line with contractual terms, US GAAP, and Visa governance requirements.

The position sits within Client Incentives Operations (CIO), part of Global Controllership.

Key Responsibilities:

• Support and/or own the setup, monitoring, actualisation, and payment of client incentive agreements in Oracle Revenue Management & Billing (ORMB) and related systems.
• Perform incentive actualisation activities including volume validation, accrual updates, variance analysis, and true-ups.
• Prepare, review, and process client incentive payments in accordance with contract terms, approval thresholds, and SOX controls.
• Manage contract lifecycle events including renewals, amendments, waivers, clawbacks, and terminations.
• Support month-end, quarter-end, and year-end close activities, including reconciliations, substantiation, and flux analysis.
• Maintain accurate documentation and audit trails in line with CIO governance and audit requirements.
• Partner with Account Executives, Deal teams, FP&A, Accounting Policy, and other stakeholders to resolve operational and accounting queries.
• Identify process inefficiencies and contribute to continuous improvement, standardisation, and automation initiatives.

• Bachelor's degree in Finance, Accounting, Economics, or a related discipline.
• Relevant experience in financial operations, accounting, controllership, or incentive / revenue operations.
• Strong analytical skills with high attention to detail and data accuracy.
• Understanding of financial controls, audit requirements, and compliance frameworks.
• Advanced Excel skills; experience with ERP systems preferred (ORMB an advantage).
• Strong communication skills with the ability to work across finance and non-finance stakeholders.