Dir Employee Relations

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

Job Summary: A strategic Director to lead Employee Relations (ER) for APAC, with a strong focus on India. This senior role within the People & Employment Practices (PEP) team will foster a respectful, fair, and compliant workplace by partnering closely with HR, Legal, and People Operations. The ideal candidate brings deep expertise in employment law, conflict resolution, and change management, along with proven leadership across diverse, multi-countries.

Key Responsibilities:

Lead and motivate a team of ER partners and associates. Assign tasks based on team members' strengths and skills. Support professional growth through training, mentoring, and career development.

Oversee ER operations across multiple countries, ensuring alignment with company goals and local market needs.

Develop and implement strategic ER strategy in partnership with Global ER Leader to achieve business objectives and drive growth in the APAC region.

Design, implement, and maintain ER policies in collaboration with Legal and People Ops, ensuring compliance with labor laws and consistent application across the organization.

Serve as the regional ER expert for the assigned geography, applying local employment law knowledge and cultural awareness to ensure tailored, compliant, and effective support.

Educate employees and managers on policies, legal obligations, and best practices.

Serve as a trusted advisor to managers and HRBPs on complex employee matters, including performance management, disciplinary actions, and terminations.

Provide guidance on sensitive issues such as harassment, discrimination, and workplace disputes. Mediate interpersonal and team conflicts to foster a collaborative work environment.

Lead or oversee impartial investigations into employee complaints, misconduct, or policy violations, ensuring fairness, confidentiality, and consistency.

Support managers in addressing performance issues, implementing performance improvement plans, and ensuring disciplinary actions are fair and well-documented.

Develop and deliver training programs to enhance ER knowledge and promote awareness of policies and legal standards.

Analyze ER-related data to identify trends, root causes, and opportunities for proactive strategies that improve the employee experience and mitigate risk.

Provide ER expertise during mergers, acquisitions, restructures, and offboarding processes to ensure smooth transitions.

Recommend and help implement HR technologies that support ER functions, and leverage workforce analytics to drive continuous improvement.

Serve as the lead for assigned verticals and/or cross-functional projects, ensuring alignment with broader Employee Relations and organizational objectives.

Qualifications:

Minimum of 10 years of experience in a senior leadership role, preferably in the APAC region.

Bachelor's degree in Business Administration, Management, or a related field. MBA or equivalent is preferred.

Strong understanding of the industry and market dynamics in the APAC region.