KYC Specialist

About the Role

Our team is an integral part of Uber's robust EMEA Financial Compliance framework, providing critical support to ensure the company strictly adheres to EU Payment Services Directives and Anti-Money Laundering (AML) regulations across all partners within the European Economic Area (EEA). This role is fundamental to maintaining our operational integrity and fulfilling our global regulatory obligations.

What You'll Do

As a KYC Specialist, you will be responsible for executing rigorous Customer Due Diligence (CDD) processes, verifying the identity and legal documentation of Uber's partners in compliance with EU Anti-Money Laundering (AML) regulations. You will conduct Enhanced Due Diligence (EDD) on high-risk cases, meticulously investigate discrepancies, and ensure all data within our systems meets regulatory standards. Your daily focus will be managing high-volume compliance queues and contributing directly to the mitigation of financial crime risk for the company.

Basic Qualifications

1. Fluent English Proficiency: Demonstrated fluent command of the English language (both verbal and written) essential for high-level communication with international stakeholders.
2. Exceptional Organizational Skills: Proven ability to maintain excellent work organization and prioritization in a fast-paced environment.
3. Effective Multitasking and Queue Management: Demonstrated capacity for effective multitasking and seamlessly switching focus between high-volume operational queues (e.g., KYC, AML, EDD, Jira) while maintaining quality.
4. Data Assessment Expertise: Strong experience in meticulously assessing, cross-referencing, and validating complex data and documentation against regulatory standards.
5. Analytical and Process-Oriented Mindset: Highly analytical attitude with the proven ability to rapidly understand, critically assess, and suggest improvements for complex compliance processes.
6. Attention to Detail under Pressure: Acute attention to detail and the critical ability to spot missing or inconsistent data points from a mile away, even when working with tight deadlines.
7. Sound Decision-Making: Strong problem-solving and independent decision-making skills with a focus on risk mitigation.

1. Relevant Certification: Certification in a financial crime area (e.g., ACAMS, ICA, or similar) or demonstrable ongoing professional development in the AML/Compliance field.
2. Tech Stack Proficiency: Proven experience working with relevant compliance and risk management tools, such as Jira, Salesforce, and specific transaction monitoring systems.
3. Regulatory Knowledge Depth: Deep working knowledge of specific EMEA regulatory landscapes beyond general AML/KYC requirements (e.g., knowledge of local country regulations in key markets).
4. Process Optimization Experience: Previous experience in identifying opportunities for, and implementing, process efficiencies or automation within a compliance or operational workflow.