Head of Account Management, Enterprise Mid-Market

About the Role and Team

Our team is seeking an experienced Sales Manager to lead our Enterprise, Mid-Market restaurants function for Uber Eats Japan. This role is a key leadership position in the Enterprise business and responsible for the end-to-end experience of one of the key segments of the Enterprise group of restaurant partners. Mid-Market is a segment where both 1:1 communication with key partners and scalable approach co-exists and this role will be critical to the long term success of our partners and our people.

What You'll Do

• Work with senior leadership to drive the overall strategy and growth for your customer segment in the UberEats business in Japan
• Provide coaching, direction and leadership for a team of sales managers and executives
• Work with cross-functional stakeholders to develop strategies to grow, engage and deliver on our Restaurant Partners core objectives
• Plan and prioritize your teams focus areas and customer segmentation to ensure high efficiency and attainment of customers objectives while taking a strategic, solution based approach
• Leverage the appropriate suite of Account Management tools are utilized as part of your team strategy, including QBR's, JBP's and Account Plans.
• Facilitate quarterly planning sessions with your teams to ensure Financial and OKR plans are robust and goals are achieved
• Perform regular review sessions with your team to ensure performance is on track to goals and give coaching and advice to your team to close any performance gaps to target
• Meet or exceed monthly team KPIs (Trip, Ads, and Offers)
• Recruit, interview and hire prospective team members
• Develop a high-performing team culture through 1 on 1 process, Impact check ins, PDP documents and formal/informal coaching

Basic Qualifications

• 8+ years of experience in sales or business development roles in a high-growth company
• 2+ years of experience in people management
• Deep understanding of SaaS and online marketplace business
• Demonstrated ability to train and guide sales teams in selling techniques
• Demonstrated ability to develop and motivate a sales team

Preferred Qualifications

• Sales experience in both Enterprise and SMB
• MBA preferred

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.