UK FBT Warehouse General Management Officer - TikTok Shop
Responsibilities
About the Team
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.
We are looking for passionate and talented people to join our UK&EU FBT Operations team. Together we can build a logistics platform that is an essential part of an e-Commerce ecosystem that is innovative, secure, and intuitive for our users.
- Responsible for the end-to-end management of warehouse packaging materials and consumables, including inventory monitoring, demand forecasting, procurement coordination, and usage tracking to optimize stock levels, prevent supply shortages, and drive packaging cost control across logistics operations;
- Oversee the full lifecycle management of equipment and materials, including ordering, regular stocktaking, and disposal, to ensure compliant management and efficient utilization of resources;
- Coordinate with park/property management teams and various administrative service providers. Respond to operational issues in a timely manner, follow up on coordination and resolution, and drive issues to closure to ensure smooth park and business operations;
- Work closely with the reconciliation and settlement teams to provide required data and materials accurately and on time. Respond promptly to issues returned from the reconciliation and settlement process and coordinate resolution to support smooth settlement operations;
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- Keep pace with business changes and proactively provide resource support to warehouse operations teams. Accurately capture business needs, ensure timely and resource supply, and support smooth business execution;
Qualifications
Minimum Qualification(s)
- Bachelor's degree or above.
- Relevant administrative management experience in a logistics company, retail enterprise, or factory environment.
- Strong communication, coordination, and execution skills, with the ability to work effectively with internal and external stakeholders and drive tasks to completion.
- Proactive, detail-oriented, responsible, and able to adapt to business needs while solving problems actively.
- Strong teamwork mindset and solid execution capability.
- Good English listening, speaking, reading, and writing skills, with the ability to communicate effectively with international colleagues and stakeholders.
Preferred Qualification(s)
- Understanding of the logistics industry.
- Familiarity with administrative procurement and materials management processes.
- Experience in service provider management.
- Team management experience.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.