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TikTok

TikTok Shop- Warehouse Procurement & Business Development Manager, FBT (Chinese Speaker)

Today• Düsseldorf, Germany

About us

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

  • Size: 5,001 - 10,000 employees
  • Industry: Entertainment & Gaming
View company profile ›
Responsibilities

The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.

As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.

You will help build scalable logistics capabilities that support TikTok Commerce across global markets.

About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Procurement Manager to join our logistics procurement team, responsible for logistics service procurement in the Europe

Ideal candidates should have a strategic mindset, excellent negotiation skills, and a track record of driving cost reductions while maintaining high service standards.

Responsibilities
- Lead procurement activities for TikTok's UK e-commerce local fulfillment logistics, covering supplier selection, benchmarking, and commercial negotiation.
- Continuously optimize fulfillment cost and service quality by selecting high-performing logistics partners and improving pricing mechanisms, strengthening the platform's overall logistics competitiveness.
- Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e-commerce business models, product category characteristics, and regional business growth trends.
- Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns.
- Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfillment process optimization initiatives.
- Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/offboarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves.
- Conduct market analysis, competitor benchmarking, and pricing trend assessments to provide strategic insights and decision-making support for procurement planning.

Qualifications

Minimum Qualifications
- Bachelor's degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields.
- 5+ years of experience in logistics procurement, fulfillment operations, e-commerce supply chain, or related business development roles; experience with e-commerce or platform operations is a plus.
- You will be responsible for reviewing agency vendor agreements and maintaining strong agency partnerships. High written proficiency in Chinese is required to ensure accuracy in contract interpretation, along with High oral proficiency to support clear communication with stakeholders.
- Solid understanding of the e-commerce fulfillment lifecycle-including inbound, storage, sorting, line-haul, and last-mile-and the associated cost structures.
- Strong negotiation skills, cost awareness, and project execution ability; capable of independently leading complex procurement initiatives.

Preferred Qualifications
- Ability to work in a high performing team and adapt to the fast-paced, dynamic nature of the e-commerce industry, with strong problem-solving and structured-thinking capabilities.
- Strong data analysis skills; Proficient with Excel and BI tools, with the ability to translate data into actionable optimisation plans.
- Excellent communication and cross-functional collaboration skills; Able to travel frequently within Europe.

Responsibilities

Responsibilities

The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.

As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.

You will help build scalable logistics capabilities that support TikTok Commerce across global markets.

About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Procurement Manager to join our logistics procurement team, responsible for logistics service procurement in the Europe

Ideal candidates should have a strategic mindset, excellent negotiation skills, and a track record of driving cost reductions while maintaining high service standards.

Responsibilities
- Lead procurement activities for TikTok's UK e-commerce local fulfillment logistics, covering supplier selection, benchmarking, and commercial negotiation.
- Continuously optimize fulfillment cost and service quality by selecting high-performing logistics partners and improving pricing mechanisms, strengthening the platform's overall logistics competitiveness.
- Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e-commerce business models, product category characteristics, and regional business growth trends.
- Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns.
- Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfillment process optimization initiatives.
- Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/offboarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves.
- Conduct market analysis, competitor benchmarking, and pricing trend assessments to provide strategic insights and decision-making support for procurement planning.

Qualifications

Qualifications

Minimum Qualifications
- Bachelor's degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields.
- 5+ years of experience in logistics procurement, fulfillment operations, e-commerce supply chain, or related business development roles; experience with e-commerce or platform operations is a plus.
- You will be responsible for reviewing agency vendor agreements and maintaining strong agency partnerships. High written proficiency in Chinese is required to ensure accuracy in contract interpretation, along with High oral proficiency to support clear communication with stakeholders.
- Solid understanding of the e-commerce fulfillment lifecycle-including inbound, storage, sorting, line-haul, and last-mile-and the associated cost structures.
- Strong negotiation skills, cost awareness, and project execution ability; capable of independently leading complex procurement initiatives.

Preferred Qualifications
- Ability to work in a high performing team and adapt to the fast-paced, dynamic nature of the e-commerce industry, with strong problem-solving and structured-thinking capabilities.
- Strong data analysis skills; Proficient with Excel and BI tools, with the ability to translate data into actionable optimisation plans.
- Excellent communication and cross-functional collaboration skills; Able to travel frequently within Europe.

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Additional Information

  • Job category: Operations
  • Posted: today
Apply on company site

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • On-Site Gym
    • Long-Term Disability
    • Short-Term Disability
    • Virtual Fitness Classes
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(k) With Company Matching
    • Performance Bonus
    • Company Equity
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
    • Company Outings
    • Some Meals Provided
    • Happy Hours
    • Pet-Friendly Office
  • Professional Development

    • Promote from Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity And Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
Apply on company site

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