TikTok Shop - Logistics Partnerships Specialist, North America

Responsibilities

The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.

As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.

You will help build scalable logistics capabilities that support TikTok Commerce across global markets.

- Strategic Partnerships with Global Leading supply chain and Logistics Providers. Identify, evaluate, and lead supplier development or joint business plans on value creation. Proactively identify supply risks and develop mitigation plans
- Formulate introduction strategies, long-term cooperation plans and capability improvement plans for regional logistics and supply chain fulfillment service providers;
- Conduct procurement activities, which includes resolving issues and ensuring seamless maintenance of vendor accounts, and purchase orders/requisitions.
- Full Lifecycle Supplier Management. Through market research and sourcing efforts, establish connections with logistics and supply chain service providers in the U.S. market, and introduce these service providers as partners of the e-Commerce platform according to business needs.
- Establish a tiered supplier management system (SLA/KPI/risk alerts), optimizing carrier contract terms quarterly to maintain price competitiveness and service quality.
- Conduct carrier bidding and price negotiations, reducing logistics costs through economies of scale while monitoring compliance and driving improvements.
- Cross-Department Collaboration. Collaborate with business operation teams, strategy and product to deliver carrier capability mapping and resource allocation models.
- Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and programs that enable the operations to scale.

Qualifications

Minimum Qualification(s):
- Bachelor's degree or above, preferably in Business Management, International Trade, or Supply Chain.
- 2+ years of experience in commercial or business development roles, with expertise in partnerships with U.S. service providers.
- Strong project management skills, as well as statistical analysis skills. Sophisticated presentation skills, excellent written and verbal communication skills, understanding of financial reports.

Preferred Qualification(s):
- Strategic Negotiation Skills: Ability to articulate partnership value propositions, with experience in high-value contract negotiations.
- Business Acumen: Capable of deconstructing cost structures and market trends, designing profit-maximizing partnership models.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $72200 - $143640 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Responsibilities

The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.

As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.

You will help build scalable logistics capabilities that support TikTok Commerce across global markets.

- Strategic Partnerships with Global Leading supply chain and Logistics Providers. Identify, evaluate, and lead supplier development or joint business plans on value creation. Proactively identify supply risks and develop mitigation plans
- Formulate introduction strategies, long-term cooperation plans and capability improvement plans for regional logistics and supply chain fulfillment service providers;
- Conduct procurement activities, which includes resolving issues and ensuring seamless maintenance of vendor accounts, and purchase orders/requisitions.
- Full Lifecycle Supplier Management. Through market research and sourcing efforts, establish connections with logistics and supply chain service providers in the U.S. market, and introduce these service providers as partners of the e-Commerce platform according to business needs.
- Establish a tiered supplier management system (SLA/KPI/risk alerts), optimizing carrier contract terms quarterly to maintain price competitiveness and service quality.
- Conduct carrier bidding and price negotiations, reducing logistics costs through economies of scale while monitoring compliance and driving improvements.
- Cross-Department Collaboration. Collaborate with business operation teams, strategy and product to deliver carrier capability mapping and resource allocation models.
- Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and programs that enable the operations to scale.

Qualifications

Qualifications

Minimum Qualification(s):
- Bachelor's degree or above, preferably in Business Management, International Trade, or Supply Chain.
- 2+ years of experience in commercial or business development roles, with expertise in partnerships with U.S. service providers.
- Strong project management skills, as well as statistical analysis skills. Sophisticated presentation skills, excellent written and verbal communication skills, understanding of financial reports.

Preferred Qualification(s):
- Strategic Negotiation Skills: Ability to articulate partnership value propositions, with experience in high-value contract negotiations.
- Business Acumen: Capable of deconstructing cost structures and market trends, designing profit-maximizing partnership models.