TikTok Shop - Experienced Project Manager, Fulfillment Center

Responsibilities

About the team
We are seeking a project manager to lead end-to-end new warehouse construction projects in the U.S., with deep expertise in safety compliance, permitting, licensing, and OSHA standards. This role requires cross-time-zone availability (e.g., Asia-Pacific and Europe), and strong stakeholder coordination skills to drive cross-functional teams toward on-time project delivery. The position may evolve to lead a team based on business needs.

Key Responsibilities
New Warehouse Construction Management
- Lead site selection, design, construction, and handover, managing budget, schedule, and quality.
- Coordinate with landlords, general contractors, design firms, and inspectors to ensure compliance with building codes.

Licensing & Permitting
- Drive all government permit applications (building, occupancy, environmental, etc.).
- Interface with municipal, fire, environmental, and other regulatory agencies to ensure legal compliance pre- and post-construction.

Safety & OSHA Compliance
- Develop and enforce site-specific safety plans in full compliance with OSHA standards.
- Conduct safety training, regular inspections, incident investigations, and corrective actions to foster a zero-incident culture.

Team & Cross-Functional Coordination
- In the future, build and lead a project team (engineers, safety officers, external consultants) as business needs grow.
- Drive internal departments (Supply Chain, Legal, Finance, Operations, IT) to deliver against project milestones.
- Coordinate across time zones (e.g., Asia, Europe) to align U.S. site activities with global stakeholders.

Timeline & Results Management
- Develop detailed project plans (WBS, critical path, resource calendars) and track progress rigorously.
- Proactively identify risks (permitting delays, safety violations, supply chain disruptions) and implement mitigation plans.

Communication & Reporting
- Provide regular status updates, risk assessments, and decision points to leadership.

Qualifications

Minimum Qualification(s):
- Bachelor's degree in Construction Management, Civil Engineering, Safety Engineering, Supply Chain, or related field.
- 5 years of project management experience, including at least 3 years managing new warehouse / industrial construction projects in the U.S.
- Proven track record of end-to-end warehouse construction with all required licenses/permits obtained.
- Expert knowledge of U.S. warehouse permitting processes (building, fire, environmental, etc.).
- Proficiency with project management tools (MS Project, Smartsheet, Jira, etc.).
- Ability to work across time zones (e.g., regular calls with Asia/Europe teams).
- Strong driver mindset - ability to influence peer departments without formal authority to meet deadlines, excellent stakeholder management (government officials, contractors, internal executives) and detail-oriented with big-picture perspective.

Preferred Qualification(s):
- PMP or PgMP certification.
- Experience with automated warehouses (AGVs, AS/RS).
- Familiarity with LEED or sustainable building standards.
- Prior experience building and leading a project team (recruiting, training, performance management).
- Deep working knowledge of OSHA standards; OSHA 30-hour or safety certifications (CSP, CHST) strongly preferred.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $109440 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).