TikTok Shop - Community Creator Management (E-commerce) - Thailand

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:
-Familiar with either E-commerce, Creator Management, & Content Creation by identifying key trends of products, contents, or community best practices
-Source and acquire creators at scale to support e-commerce content - Identify room for improvement in tooling, SOPs and support for creators who are willing to create E-Commerce content on TikTok platform
-Provide ongoing 1on1 / group support and training to creators to improve their E-commerce performance including short videos and livestreams, and study key attributes of successful cases; Building programs/courses/trainings/data analysis to creators in line with global policies and local strategy
-Design and Create promotion materials or projects for creator growth and development in collaboration with product team as well as data analyst
-Design, Initiate, and Create Community Programs based on current situation to elevate engagement with Creator and help them increase their e-commerce transaction

Qualifications

Minimum Qualifications
-Minimum Bachelor's degree or above with 2-3 years relevant experience
-Had experience of Community Development or Creator Management before
-Strong understanding of content especially TikTok, Instagram, YouTube, and other content driven platforms.
-Proficient in English and Thai.

Preferred Qualifications
-Familiar with different social apps and tools such as WhatsApp, Telegram, etc
-Data driven, strong execution, good communication, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment