TikTok Shop - CBT(Collections by TikTok Shop) Logistics Experience Manager - Seattle

Responsibilities

TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. We are seeking a highly motivated and experienced Logistics Experience Manager to join our team. In this role, you will be responsible for overseeing and optimizing our logistics operations, ensuring a seamless experience for our customers and efficiency in our fulfillment processes.

Key Responsibilities:
1. Develop and implement logistics strategies to improve efficiency, reduce costs, and enhance the TikTok Shop sellers' logistics experience.
2. Collaborate with cross-functional teams, including the product and development teams, to improve system capabilities and ensure alignment on logistics processes and customer requirements.
3. Monitor and analyze key performance indicators (KPIs) for logistics operations, identifying areas for improvement.
4. Establish and maintain relationships with internal/external stakeholders to drive new logistics initiatives.
5. Stay updated on industry trends, regulations, and technology to drive continuous improvement in eCommerce logistics operations.

Qualifications

Minimum Qualifications:
1. Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
2. Minimum of 5 years of experience in logistics and supply chain management, with a focus on eCommerce logistics and customer experience.
3. Strong analytical and problem-solving skills.
4. Excellent communication and interpersonal skills.
5. Ability to work in a fast-paced environment and manage multiple priorities.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $111467 - $208578 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;