TikTok Shop Business Operations (BPO) Specialist (Third-party Associate, Japan)
Sep 14, 2026 Tokyo, Japan
About us
TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
- Size: 5,001 - 10,000 employees
- Industry: Entertainment & Gaming
Responsibilities
About the Team
The TikTok Shop operations team aims to build an efficient and diverse content-commerce ecosystem. Its sub-teams work closely together to maximise value and solve problems for sellers, creators and users.
Key Responsibilities
• Revenue-related Data Collection, Analysis & Administrative Support (50%): collect and analyse sales / revenue-related data, support materials preparation and provide general administrative support to the team.
• Internal Training Materials (30%): create internal training materials for the team and related departments.
• Incentive Configuration & Distribution (20%): use internal tools to configure and distribute incentives targeted at sellers and creators.
Working Conditions
• Working hours: 10:00-19:00, 1-hour break (nominally 12:00-13:00, may be taken flexibly according to workload)
• Overtime: approximately 20-30 hours per month
• Office: ByteDance K.K. Head Office, Shibuya Hikarie
Qualifications
Minimum Qualifications
• 1+ years of data analysis experience using BI tools (required).
• Able to collect and analyse sales / operations data accurately and support preparation of business materials.
• OA skills: Word intermediate, Excel intermediate, PowerPoint beginner; Access not required.
• Able to work with Lark (internal communication) and Zoom (meetings).
• Language requirement:TOEIC 730 recorded in the staffing request. Used for internal materials.
Preferred Qualifications:
• SQL proficiency.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy
About the Team
The TikTok Shop operations team aims to build an efficient and diverse content-commerce ecosystem. Its sub-teams work closely together to maximise value and solve problems for sellers, creators and users.
Key Responsibilities
• Revenue-related Data Collection, Analysis & Administrative Support (50%): collect and analyse sales / revenue-related data, support materials preparation and provide general administrative support to the team.
• Internal Training Materials (30%): create internal training materials for the team and related departments.
• Incentive Configuration & Distribution (20%): use internal tools to configure and distribute incentives targeted at sellers and creators.
Working Conditions
• Working hours: 10:00-19:00, 1-hour break (nominally 12:00-13:00, may be taken flexibly according to workload)
• Overtime: approximately 20-30 hours per month
• Office: ByteDance K.K. Head Office, Shibuya Hikarie
Minimum Qualifications
• 1+ years of data analysis experience using BI tools (required).
• Able to collect and analyse sales / operations data accurately and support preparation of business materials.
• OA skills: Word intermediate, Excel intermediate, PowerPoint beginner; Access not required.
• Able to work with Lark (internal communication) and Zoom (meetings).
• Language requirement:TOEIC 730 recorded in the staffing request. Used for internal materials.
Preferred Qualifications:
• SQL proficiency.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy
About the Team
The TikTok Shop operations team aims to build an efficient and diverse content-commerce ecosystem. Its sub-teams work closely together to maximise value and solve problems for sellers, creators and users.
Key Responsibilities
• Revenue-related Data Collection, Analysis & Administrative Support (50%): collect and analyse sales / revenue-related data, support materials preparation and provide general administrative support to the team.
• Internal Training Materials (30%): create internal training materials for the team and related departments.
• Incentive Configuration & Distribution (20%): use internal tools to configure and distribute incentives targeted at sellers and creators.
Working Conditions
• Working hours: 10:00-19:00, 1-hour break (nominally 12:00-13:00, may be taken flexibly according to workload)
• Overtime: approximately 20-30 hours per month
• Office: ByteDance K.K. Head Office, Shibuya Hikarie
Qualifications
Minimum Qualifications
• 1+ years of data analysis experience using BI tools (required).
• Able to collect and analyse sales / operations data accurately and support preparation of business materials.
• OA skills: Word intermediate, Excel intermediate, PowerPoint beginner; Access not required.
• Able to work with Lark (internal communication) and Zoom (meetings).
• Language requirement:TOEIC 730 recorded in the staffing request. Used for internal materials.
Preferred Qualifications:
• SQL proficiency.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy
Responsibilities
ResponsibilitiesAbout the Team
The TikTok Shop operations team aims to build an efficient and diverse content-commerce ecosystem. Its sub-teams work closely together to maximise value and solve problems for sellers, creators and users.
Key Responsibilities
• Revenue-related Data Collection, Analysis & Administrative Support (50%): collect and analyse sales / revenue-related data, support materials preparation and provide general administrative support to the team.
• Internal Training Materials (30%): create internal training materials for the team and related departments.
• Incentive Configuration & Distribution (20%): use internal tools to configure and distribute incentives targeted at sellers and creators.
Working Conditions
• Working hours: 10:00-19:00, 1-hour break (nominally 12:00-13:00, may be taken flexibly according to workload)
• Overtime: approximately 20-30 hours per month
• Office: ByteDance K.K. Head Office, Shibuya Hikarie
Qualifications
QualificationsMinimum Qualifications
• 1+ years of data analysis experience using BI tools (required).
• Able to collect and analyse sales / operations data accurately and support preparation of business materials.
• OA skills: Word intermediate, Excel intermediate, PowerPoint beginner; Access not required.
• Able to work with Lark (internal communication) and Zoom (meetings).
• Language requirement:TOEIC 730 recorded in the staffing request. Used for internal materials.
Preferred Qualifications:
• SQL proficiency.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy
Additional Information
- Job category: Operations
- Posted: Sep 14, 2026