TikTok Commerce - Senior Operation Manager

Responsibilities

Team Overview:
Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in Canada. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.
This position is for an existing vacancy.

About the Role:
With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the Canada, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike.

Responsibilities:
- Map the fashion category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners
- Define a go-to market strategy for a category/sub-category and build clear roadmap to manage long-tail partners
- Plan, execute and maintain category performance
- Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform
- Work cross functionally with internal teams and external service vendors to help partners with content on platform
- Come up with initiatives to continuously improve competitiveness advantage

Qualifications

Minimum Qualifications:
- Candidates who have 5+ years of in e-commerce business
- Track record of delivering & exceeding sales, GMV, or other commercial goals
- Excellent interpersonal and negotiation skills
- A good team player, a fast learner, and open to changes.

Preferred Qualifications:
- Mixed experience in both platform side and brand/merchant side is highly preferred
- Familiar with content platforms; experience in content-based e-commerce is highly preferred;
- Strong connections with brands and distributors are preferred.

The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.