Site Reliability Engineer- Video and Edge Global Engineering (English & Mandarin Speaking)
Feb 10, 2026 Sydney, Australia
About us
TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
- Size: 5,001 - 10,000 employees
- Industry: Entertainment & Gaming
Responsibilities
About the Team
The Video and Edge Global Engineering team is responsible for business facing experience and cost of the Video on Demand and Live Streaming platform. We build a competitive video transmission network and multimedia processing platform, building data foundation and analysis capabilities, driving product refined operation, reducing costs and increasing efficiency.
Responsibilities
- Build global infrastructure for multi-media transport, storage and process, to serve billions of users all over the world.
- Engage in global production system management such as monitoring, oncall emergency response, capacity planning and optimization
- Build tools, automations, observability and monitoring to facilitate the operation and optimisation of the global infrastructure.
- Engage in and improve the whole service lifecycle, from inception and design, through deployment, operation and refinement.
- Scale up systems sustainably through mechanisms like automation, and initiate changes that improve system reliability and processing speed.
Qualifications
Minimum Qualifications
- Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
- Good programming experience with at least one of the following languages: C, C++, Java, Python, or Go.
- Knowledge of networking, operation system, database system and container technology.
- Good understanding of microservice architecture, and an understanding in troubleshooting in large scale distributed systems.
- High oral and written proficiency in English and Mandarin required: this role involves frequent communication with global teams, clients and stakeholders in English speaking regions as well as Mandarin speaking markets. High oral and written proficiency in Mandarin is essential to effectively engage with Chinese speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross cultural collaboration.
Preferred Qualifications
- Hands on experience in common open-source system such as Linux, MySQL, MongoDB, Redis and ELK.
- Experience in building solutions with AWS, Google, Azures and other cloud services
- Working in international teams and across timezones effectively (US, Dublin, China, Singapore)
- Passionate, self-motivated and good teamwork skills.
About the Team
The Video and Edge Global Engineering team is responsible for business facing experience and cost of the Video on Demand and Live Streaming platform. We build a competitive video transmission network and multimedia processing platform, building data foundation and analysis capabilities, driving product refined operation, reducing costs and increasing efficiency.
Responsibilities
- Build global infrastructure for multi-media transport, storage and process, to serve billions of users all over the world.
- Engage in global production system management such as monitoring, oncall emergency response, capacity planning and optimization
- Build tools, automations, observability and monitoring to facilitate the operation and optimisation of the global infrastructure.
- Engage in and improve the whole service lifecycle, from inception and design, through deployment, operation and refinement.
- Scale up systems sustainably through mechanisms like automation, and initiate changes that improve system reliability and processing speed.
Minimum Qualifications
- Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
- Good programming experience with at least one of the following languages: C, C++, Java, Python, or Go.
- Knowledge of networking, operation system, database system and container technology.
- Good understanding of microservice architecture, and an understanding in troubleshooting in large scale distributed systems.
- High oral and written proficiency in English and Mandarin required: this role involves frequent communication with global teams, clients and stakeholders in English speaking regions as well as Mandarin speaking markets. High oral and written proficiency in Mandarin is essential to effectively engage with Chinese speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross cultural collaboration.
Preferred Qualifications
- Hands on experience in common open-source system such as Linux, MySQL, MongoDB, Redis and ELK.
- Experience in building solutions with AWS, Google, Azures and other cloud services
- Working in international teams and across timezones effectively (US, Dublin, China, Singapore)
- Passionate, self-motivated and good teamwork skills.
About the Team
The Video and Edge Global Engineering team is responsible for business facing experience and cost of the Video on Demand and Live Streaming platform. We build a competitive video transmission network and multimedia processing platform, building data foundation and analysis capabilities, driving product refined operation, reducing costs and increasing efficiency.
Responsibilities
- Build global infrastructure for multi-media transport, storage and process, to serve billions of users all over the world.
- Engage in global production system management such as monitoring, oncall emergency response, capacity planning and optimization
- Build tools, automations, observability and monitoring to facilitate the operation and optimisation of the global infrastructure.
- Engage in and improve the whole service lifecycle, from inception and design, through deployment, operation and refinement.
- Scale up systems sustainably through mechanisms like automation, and initiate changes that improve system reliability and processing speed.
Qualifications
Minimum Qualifications
- Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
- Good programming experience with at least one of the following languages: C, C++, Java, Python, or Go.
- Knowledge of networking, operation system, database system and container technology.
- Good understanding of microservice architecture, and an understanding in troubleshooting in large scale distributed systems.
- High oral and written proficiency in English and Mandarin required: this role involves frequent communication with global teams, clients and stakeholders in English speaking regions as well as Mandarin speaking markets. High oral and written proficiency in Mandarin is essential to effectively engage with Chinese speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross cultural collaboration.
Preferred Qualifications
- Hands on experience in common open-source system such as Linux, MySQL, MongoDB, Redis and ELK.
- Experience in building solutions with AWS, Google, Azures and other cloud services
- Working in international teams and across timezones effectively (US, Dublin, China, Singapore)
- Passionate, self-motivated and good teamwork skills.
Responsibilities
ResponsibilitiesAbout the Team
The Video and Edge Global Engineering team is responsible for business facing experience and cost of the Video on Demand and Live Streaming platform. We build a competitive video transmission network and multimedia processing platform, building data foundation and analysis capabilities, driving product refined operation, reducing costs and increasing efficiency.
Responsibilities
- Build global infrastructure for multi-media transport, storage and process, to serve billions of users all over the world.
- Engage in global production system management such as monitoring, oncall emergency response, capacity planning and optimization
- Build tools, automations, observability and monitoring to facilitate the operation and optimisation of the global infrastructure.
- Engage in and improve the whole service lifecycle, from inception and design, through deployment, operation and refinement.
- Scale up systems sustainably through mechanisms like automation, and initiate changes that improve system reliability and processing speed.
Qualifications
QualificationsMinimum Qualifications
- Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
- Good programming experience with at least one of the following languages: C, C++, Java, Python, or Go.
- Knowledge of networking, operation system, database system and container technology.
- Good understanding of microservice architecture, and an understanding in troubleshooting in large scale distributed systems.
- High oral and written proficiency in English and Mandarin required: this role involves frequent communication with global teams, clients and stakeholders in English speaking regions as well as Mandarin speaking markets. High oral and written proficiency in Mandarin is essential to effectively engage with Chinese speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross cultural collaboration.
Preferred Qualifications
- Hands on experience in common open-source system such as Linux, MySQL, MongoDB, Redis and ELK.
- Experience in building solutions with AWS, Google, Azures and other cloud services
- Working in international teams and across timezones effectively (US, Dublin, China, Singapore)
- Passionate, self-motivated and good teamwork skills.
Additional Information
- Posted: Feb 10, 2026