Senior Technical Program Manager
Responsibilities
We're looking for a Technical Program Manager (TPM) to join our TikTok Engineering PMO team based in San Jose. In partnership with TikTok and Value Chain leadership, the PMO team helps ensure that TikTok's portfolio, program, and project delivery are predictable, measurable, and optimized.
PMOs serve as the bridge between PM and R&D when needed, driving technical projects from ideation to launch and integrating them into the overall TikTok product ecosystem. The objective is to foster more reliable delivery.
Responsibilities:
- Lead project management and cross-functional collaboration for product planning and launch, scrum delivery, resource planning, and create processes that enable teams to move quickly and efficiently with our engineering teams, including yet not limited to our server architecture team or privacy and security teams.
- Lead projects related to data center cost optimization, data center system construction, and stability optimization.
- Lead projects related to data and Minor Protection privacy user facing features, in order to response to external region regulatory and internal technical foundation requirements.
- Identify opportunities for process improvements, streamline project management methodologies, and drive standardization across projects to enhance efficiency and effectiveness.
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- Collaborate with cross-functional teams, executive leadership, and internal partners to ensure clear communication, alignment, and support for the project objectives.
- Communicate project and scrum status, risks, and mitigation plans to the leadership team. Ensure project and related delivery documents are complete, accurate, and available for review by all parts of the organization.
- Monitor the efficiency of product and tech team delivery with key metrics and provide deep insights regarding delivery efficiency, along with practical suggestions to enhance it.
- Maintain the team's focus on strategy and goal-oriented results when tackling complex problems.
Qualifications
Minimum Qualification(s)
- Bachelor's degree or above
- Extensive direct project management or related work experience
- Excellent organizational and time management skills and detail oriented
- Strong interpersonal skills with proven ability to collaborate, foster relationships and work cross-functionally, especially with global, diverse teams in multiple time-zones
Preferred Qualification(s):
- Experience in infrastructure and cloud technologies, with understanding of cost optimization strategies and infrastructure build-up.
- Experience in stability, engineering quality/efficiency, and architecture evaluation projects.
- Experience in Privacy and software development scrum project management scenarios, with understanding of TikTok Client user facing feature and data privacy, industry best practice, and regulations.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $156800 - $304000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.