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Senior Machine Learning Engineer - TikTok E-commerce Global Supply Chain and Logistics

San Jose, CA


TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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About the team!
The E-commerce Global Supply Chain and Logistics team is dedicated to enhancing clients' shopping experience and reducing logistics operational cost in TikTok E-commerce. We are currently looking for talented software engineers that have a deep understanding of machine learning (ML), operations research (OR), data mining and statistical inference. This position can be fulfilled in our San Jose and Seattle offices.

- Build deep learning and statistical models to provide end-to-end estimated time of arrival (ETA) prediction for the e-commerce logistics. Through fine adjustment of ETA expression to the consumers, improve the click-to-order rate while balancing the negative review indicators.
- Use data mining tools to build logistics network knowledge graphs, based on which to construct a situational awareness & early warning system for logistics fulfillment, enabling operations to discover and deal with logistics network anomalies, and to improve the logistics fulfillment quality together with logistics service providers.
- Analyze and predict the spatio-temporal trajectory sequence of express packages through deep learning, statistical inference and other algorithmic methods. This trajectory prediction can help to build a better understanding of logistics network dynamics, improve ETA prediction accuracy and provide important sample features for other prediction tasks.
- Build a service network design (SND) model for the location selection of transshipment centers and last mile stations based on an expected increase in logistics order volume.
- Extract the direction of logistics operation optimization, cost reduction and service quality improvement by in-depth understanding of supply chain and logistics scenarios.
- Develop innovative and state-of-the-art e-commerce logistics models and algorithms


- Master's or PhD degree in Computer Science, Engineering, Operations Research or related fields.
- Strong in data structures and algorithms, with excellent problem-solving ability and programming skills
- Experience in applied machine learning, familiar with one or more algorithms such as Matrix Factorization, Factorization Machines, Word2vec, Logistic Regression, Gradient Boosting Trees, Deep Neural Networks etc.
- Experience with at least one of the Big Data tools (For eg. Hive sql/Spark/Mapreduce; at least one of the Deep Learning tools(For eg. Tensorflow/Pytorch).

Preferred Qualifications
- Work experience in e-commerce, supply chain, logistics, transportation or related fields is preferred.
- Publications at KDD, NeurIPS, WWW, SIGIR, WSDM, CIKM, ICLR, ICML, IJCAI, AAAI and related conferences.
- 3+ years of working experience in machine learning, operations research or big data analysis.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $187040 - $280000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7231319058578229559
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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