Seller LIVE Operations Manager Intern (TikTok Shop - Operations) - 2027 Summer

Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities:
- Design an integrated Seller Live plan to increase the live GMV of Sellers in TikTok Shop.
- Analyze live performance metrics and provide insights to optimize content strategy and improve conversion rates.
- Collaborate with the XFN team to align sellers' promotions with overall marketing initiatives.
- Stay up-to-date on TikTok trends and algorithm changes to ensure maximum visibility for the shop.

Qualifications

Minimum Qualifications:
- Currently pursuing an Undergraduate/Master Degree
- Able to commit to working for 12 weeks during Summer of 2027.
- Proven track record in business development and sales within the live streaming, e-commerce, media, or digital marketing industry and strong understanding of the intricacies of 1 to 1; and 1 to few relationship building between tech platforms and sellers.
- Ability to work independently and time manage multiple high profile initiatives, curious, self-motivated, bias-for-action ("no task is too small" mentality)

Preferred Qualifications
- Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. Strong analytical and problem-solving skills
- Strong documentation, presentation, and communication skills, particularly implemented in external facing situations
- Attention to detail, affinity with numbers, logical and strong in problem solving