Safety Quality Assurance Associate - Eco Governance

Responsibilities

About the Team
The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

- Perform daily audit on internal system;
- Provide analysis of errors and feedback to respective team.
- Work with training team to align policy understanding of QA and labelers.
- Provide support on Policy/Quality related questions on ad-hoc basis.
- Responsible in guiding new joiners in order to achieve ramp up target.
- Work closely with Safety Specialist in order to provide feedback on quality.
- Identify potential errors in policy and correct them in time.
- Conduct quality meeting with the team to analyze errors.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

Qualifications

Minimum Qualifications
- Completion of Bachelor's Degree.
- Possesses good interpersonal skills.
- Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.

Preferred Qualifications
- Minimum 1 year working experience as Quality Assurance Analyst.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Strong attention to details and ability to work independently.