Safety Program Manager (Trust Building), TikTok Platform Responsibility

- Serve as the strategic product-side POC for PR / GR / Legal on required communications.
- Lead product-side contribution to inquiries and crisis response, ensuring responses are strategically aligned, technically accurate, and free of over-promises.

4. Enable the Wider Product Org
- Coach PMs on narrative construction and stakeholder communication. Build a self-sustaining culture where product decisions ship with their story already articulated.

Qualifications

Minimum Qualifications
- Experience: proved experience in Trust & Safety, Policy Communications, Public Affairs, or Product Marketing within a social media platform. Proven track record of driving cross-functional initiatives (across Product, Comms, GR, Legal) without direct authority.
- Storytelling & Acumen: Demonstrated ability to translate highly technical product logic into persuasive, human-centric narratives. High sensitivity to industry trends, media appetite, and regulatory concerns - knowing instinctively what stories resonate with the public and what risks trigger scrutiny. (Writing samples required).
- Domain Expertise: Depth in at least one safety & compliance vertical (e.g., Minor Safety, Content Integrity, AI Safety) and working fluency with at least one major global safety regulatory regime (e.g., UK OSA / OFCOM, EU DSA, US state-level regimes).
- Language: Fluency in written and spoken Chinese is needed to manage stakeholders in China market.

Preferred Qualifications
- Prior experience operating directly inside a Trust & Safety product org, or serving as a regulator-facing communicator at a large platform company.
- Hands-on experience drafting formal, regulator-facing or media-facing materials.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $93600 - $220400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: TikTok-7647015240097630469

Employment Type: OTHER

Posted: 2026-06-04T20:23:08