Merchant Acquisition and Incubation Project Intern (TikTok Shop Italy - Seller Engagement) - 2026 Start
Responsibilities
TikTok Shop is an innovative new commerce platform that is redefining the way people discover and shop online. Through seamless in-app shopping experiences, we enable sellers, creators, and communities to drive real commercial value.
Our team supports TikTok Shop's Merchant Acquisition & Incubation strategy for the Italian market, helping sellers through their early journey on the platform - from onboarding and education to engagement, activation, and incubation.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis. We encourage you to apply early.
In this role, you will:
- Support seller engagement and education initiatives for the Italian market.
- Assist with seller outreach, onboarding, and activation activities.
- Support community management, including seller communications and engagement initiatives.
- Help coordinate webinars, training sessions, and seller-facing events.
- Assist in preparing and localizing seller-facing content and communications.
- Track key engagement, activation, and incubation performance metrics.
- Gather seller feedback and support continuous improvements to the seller experience.
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- Partner closely with cross-functional teams to support Merchant Acquisition & Incubation projects and initiatives.
Qualifications
Minimum Qualification(s):
- Currently pursuing an Undergraduate degree in Business, Marketing, Communications, or a related field.
- Fluency in English to be able to work with local stakeholders and cross-functional teams, ensuring seamless communication with global product teams and resource management.
- Strong interpersonal and communication skills; eager to learn, hard-working, proactive, and detail-oriented.
- Open-minded, organized, and comfortable in a fast-paced environment.
Preferred Qualification(s):
- Proven experience in problem-solving and time management
- Comfortable working with data and tracking performance metrics.
- Familiarity with e-commerce, social commerce, or seller-facing business operations.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.