Business Analysis & Resource Management Strategist (BARM), TikTok Shop Malaysia (Malaysia)
Today Kuala Lumpur, Malaysia
About us
TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
- Size: 5,001 - 10,000 employees
- Industry: Entertainment & Gaming
Responsibilities
TikTok Shop SEA is redefining shopping by bringing discovery, entertainment, and commerce into one experience. Across Southeast Asia, we work at the intersection of technology, content, business, and operations to build a trusted, engaging e-commerce ecosystem where users, sellers, creators, and partners can connect and grow.
As the platform scales across SEA, we take on complex challenges across content, commerce, trust, and the differing needs of each local market, while driving sustainable growth in the ecosystem. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential.
About the team
The Commercial Sustainability team's main focus is on ensuring long-term commercial viability and ecosystem health. They focus on strategic planning to maintain a healthy marketplace or monetization ecosystem, often work on policy design, guardrails, and incentives that drive sustainable growth for creators, sellers, or partners, balances short-term revenue goals with long-term ecosystem health
About the role
This role is ideal for someone who enjoys solving ambiguous business problems, turning high-level goals into clear plans, and driving execution across multiple workstreams. You will combine strategy, analytics, and project management to influence business decisions and deliver visible impact.
Responsibilities
- Drive the execution of key strategic initiatives through data analysis, business planning, and structured project management
- Translate high-level business objectives into actionable KPIs for each team, with clear target-setting logic and measurable success criteria
- Identify the key levers that influence core business metrics and develop practical action plans to drive outcomes
- Align stakeholders across teams, track progress against goals, and proactively surface risks and opportunities
- Build strong working relationships across functions to enable effective collaboration and smooth project delivery
- Manage multiple parallel workstreams and ensure high-quality, on-time execution across initiatives
- Support project team coordination, allocate responsibilities effectively, and help create tangible business impact
Qualifications
Minimum Qualifications:
- Minimum of 3 years of professional experience with a solid background in data analytics.
- Experience in strategy, business analysis, consulting, operations, or related analytical roles
- Strong analytical and numerical skills, with solid Excel capabilities
- Ability to translate abstract goals into actionable KPIs, workplans, and recommendations
- Strong project management and cross-functional collaboration skills
- Experience leading complex, cross-functional initiatives across multiple workstreams
Preferred Qualifications:
- Experience in the e-commerce industry or marketplace environment
- Exposure to resource management, budget planning, P&L management, or ads-related business planning
- Experience presenting strategic recommendations or project updates to senior stakeholders
- Consulting background or experience working in fast-paced, high-growth environments
TikTok Shop SEA is redefining shopping by bringing discovery, entertainment, and commerce into one experience. Across Southeast Asia, we work at the intersection of technology, content, business, and operations to build a trusted, engaging e-commerce ecosystem where users, sellers, creators, and partners can connect and grow.
As the platform scales across SEA, we take on complex challenges across content, commerce, trust, and the differing needs of each local market, while driving sustainable growth in the ecosystem. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential.
About the team
The Commercial Sustainability team's main focus is on ensuring long-term commercial viability and ecosystem health. They focus on strategic planning to maintain a healthy marketplace or monetization ecosystem, often work on policy design, guardrails, and incentives that drive sustainable growth for creators, sellers, or partners, balances short-term revenue goals with long-term ecosystem health
About the role
This role is ideal for someone who enjoys solving ambiguous business problems, turning high-level goals into clear plans, and driving execution across multiple workstreams. You will combine strategy, analytics, and project management to influence business decisions and deliver visible impact.
Responsibilities
- Drive the execution of key strategic initiatives through data analysis, business planning, and structured project management
- Translate high-level business objectives into actionable KPIs for each team, with clear target-setting logic and measurable success criteria
- Identify the key levers that influence core business metrics and develop practical action plans to drive outcomes
- Align stakeholders across teams, track progress against goals, and proactively surface risks and opportunities
- Build strong working relationships across functions to enable effective collaboration and smooth project delivery
- Manage multiple parallel workstreams and ensure high-quality, on-time execution across initiatives
- Support project team coordination, allocate responsibilities effectively, and help create tangible business impact
Minimum Qualifications:
- Minimum of 3 years of professional experience with a solid background in data analytics.
- Experience in strategy, business analysis, consulting, operations, or related analytical roles
- Strong analytical and numerical skills, with solid Excel capabilities
- Ability to translate abstract goals into actionable KPIs, workplans, and recommendations
- Strong project management and cross-functional collaboration skills
- Experience leading complex, cross-functional initiatives across multiple workstreams
Preferred Qualifications:
- Experience in the e-commerce industry or marketplace environment
- Exposure to resource management, budget planning, P&L management, or ads-related business planning
- Experience presenting strategic recommendations or project updates to senior stakeholders
- Consulting background or experience working in fast-paced, high-growth environments
TikTok Shop SEA is redefining shopping by bringing discovery, entertainment, and commerce into one experience. Across Southeast Asia, we work at the intersection of technology, content, business, and operations to build a trusted, engaging e-commerce ecosystem where users, sellers, creators, and partners can connect and grow.
As the platform scales across SEA, we take on complex challenges across content, commerce, trust, and the differing needs of each local market, while driving sustainable growth in the ecosystem. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential.
About the team
The Commercial Sustainability team's main focus is on ensuring long-term commercial viability and ecosystem health. They focus on strategic planning to maintain a healthy marketplace or monetization ecosystem, often work on policy design, guardrails, and incentives that drive sustainable growth for creators, sellers, or partners, balances short-term revenue goals with long-term ecosystem health
About the role
This role is ideal for someone who enjoys solving ambiguous business problems, turning high-level goals into clear plans, and driving execution across multiple workstreams. You will combine strategy, analytics, and project management to influence business decisions and deliver visible impact.
Responsibilities
- Drive the execution of key strategic initiatives through data analysis, business planning, and structured project management
- Translate high-level business objectives into actionable KPIs for each team, with clear target-setting logic and measurable success criteria
- Identify the key levers that influence core business metrics and develop practical action plans to drive outcomes
- Align stakeholders across teams, track progress against goals, and proactively surface risks and opportunities
- Build strong working relationships across functions to enable effective collaboration and smooth project delivery
- Manage multiple parallel workstreams and ensure high-quality, on-time execution across initiatives
- Support project team coordination, allocate responsibilities effectively, and help create tangible business impact
Qualifications
Minimum Qualifications:
- Minimum of 3 years of professional experience with a solid background in data analytics.
- Experience in strategy, business analysis, consulting, operations, or related analytical roles
- Strong analytical and numerical skills, with solid Excel capabilities
- Ability to translate abstract goals into actionable KPIs, workplans, and recommendations
- Strong project management and cross-functional collaboration skills
- Experience leading complex, cross-functional initiatives across multiple workstreams
Preferred Qualifications:
- Experience in the e-commerce industry or marketplace environment
- Exposure to resource management, budget planning, P&L management, or ads-related business planning
- Experience presenting strategic recommendations or project updates to senior stakeholders
- Consulting background or experience working in fast-paced, high-growth environments
Responsibilities
ResponsibilitiesTikTok Shop SEA is redefining shopping by bringing discovery, entertainment, and commerce into one experience. Across Southeast Asia, we work at the intersection of technology, content, business, and operations to build a trusted, engaging e-commerce ecosystem where users, sellers, creators, and partners can connect and grow.
As the platform scales across SEA, we take on complex challenges across content, commerce, trust, and the differing needs of each local market, while driving sustainable growth in the ecosystem. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential.
About the team
The Commercial Sustainability team's main focus is on ensuring long-term commercial viability and ecosystem health. They focus on strategic planning to maintain a healthy marketplace or monetization ecosystem, often work on policy design, guardrails, and incentives that drive sustainable growth for creators, sellers, or partners, balances short-term revenue goals with long-term ecosystem health
About the role
This role is ideal for someone who enjoys solving ambiguous business problems, turning high-level goals into clear plans, and driving execution across multiple workstreams. You will combine strategy, analytics, and project management to influence business decisions and deliver visible impact.
Responsibilities
- Drive the execution of key strategic initiatives through data analysis, business planning, and structured project management
- Translate high-level business objectives into actionable KPIs for each team, with clear target-setting logic and measurable success criteria
- Identify the key levers that influence core business metrics and develop practical action plans to drive outcomes
- Align stakeholders across teams, track progress against goals, and proactively surface risks and opportunities
- Build strong working relationships across functions to enable effective collaboration and smooth project delivery
- Manage multiple parallel workstreams and ensure high-quality, on-time execution across initiatives
- Support project team coordination, allocate responsibilities effectively, and help create tangible business impact
Qualifications
QualificationsMinimum Qualifications:
- Minimum of 3 years of professional experience with a solid background in data analytics.
- Experience in strategy, business analysis, consulting, operations, or related analytical roles
- Strong analytical and numerical skills, with solid Excel capabilities
- Ability to translate abstract goals into actionable KPIs, workplans, and recommendations
- Strong project management and cross-functional collaboration skills
- Experience leading complex, cross-functional initiatives across multiple workstreams
Preferred Qualifications:
- Experience in the e-commerce industry or marketplace environment
- Exposure to resource management, budget planning, P&L management, or ads-related business planning
- Experience presenting strategic recommendations or project updates to senior stakeholders
- Consulting background or experience working in fast-paced, high-growth environments
Additional Information
- Job category: Management
- Posted: today
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- On-Site Gym
- Long-Term Disability
- Short-Term Disability
- Virtual Fitness Classes
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(k) With Company Matching
- Performance Bonus
- Company Equity
Office Life and Perks
- Casual Dress
- Snacks
- On-Site Cafeteria
- Holiday Events
- Company Outings
- Some Meals Provided
- Happy Hours
- Pet-Friendly Office
Professional Development
- Promote from Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity And Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)