ADSO Eco Operations Quality Assurance Trust and Safety, Vietnam

Responsibilities

About the Team
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Content that Eco Operations Quality Assurance interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

What will I be doing?
-Responsible for the management of projects for the monitoring of content ecosystem across multiple products.
-Proactively collaborate with cross-functional departments for project evaluation, resources coordination and subsequent works.
-Evaluate project's operation status through data analysis and form up reports for global synchronization.
-Regularly track and review project's progress and performance to continuously improve its workflow and stability.
-Provide internal or external policy training as required

Qualifications

Minimum Qualifications
- Able to work on site (Ho Chi Minh City, Vietnam) with required RTO schedule
- Bachelor's degree or above preferred, short video product user
- VN and ENG proficient in order to communicate local and global stakeholders
- In-depth contact with local customs and culture is highly sensitive to social news.
- Possess strong learning ability, team management skills and cross-department communication.