Account Manager Graduate (GBS) - 2027 Start - Graduate (GBS) - 2027 Start
Responsibilities
TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results.
Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.
You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.
As a Graduate Account Manager, you will work closely with clients and internal teams to help businesses achieve their marketing and growth objectives on TikTok. You will gain hands-on experience across client management, digital marketing, campaign management, and business development. You will support clients throughout their journey, helping them understand TikTok's solutions, identify opportunities, and optimize their campaigns to achieve their goals.
We are looking for graduates who are curious, proactive, and eager to learn. You should enjoy working with people, solving problems, and using data to understand business challenges. The ideal candidate takes ownership, adapts quickly, and is excited to build a career in digital advertising and technology.
We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
Client Partnership
- Build strong and trusted relationships with clients and internal stakeholders.
- Understand client needs and business objectives and provide relevant support and recommendations.
- Help clients make the most of TikTok's advertising solutions.
Client Onboarding & Support
- Support new clients through onboarding and activation.
- Coordinate projects, follow up on key actions, and ensure a smooth client experience.
- Help troubleshoot client questions and identify appropriate solutions.
Campaign Management & Optimization
- Support campaign setup, performance monitoring, and optimization.
- Analyze campaign performance and identify trends and opportunities.
- Develop insights and recommendations to help clients improve their results.
Business Growth
- Identify opportunities to increase product adoption and account growth.
- Support the development of advertising strategies and media plans.
- Contribute to initiatives that improve client engagement and business performance.
Market & Product Knowledge
- Develop a strong understanding of TikTok's advertising products and solutions.
- Stay curious about digital advertising, social media, market trends, and industry developments.
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- Share relevant insights with clients and internal teams.
Stakeholder Management
- Collaborate with Sales, Operations, Product, Marketing, and other cross-functional teams.
- Manage multiple tasks and priorities while maintaining strong attention to detail.
- Contribute to team projects and initiatives.
Qualifications
Minimum Qualification(s)
- Individuals who are completing or have recently completed a Bachelor's degree in Business, Marketing, Economics, Communications, or a related field.
- Strong interest in digital advertising, technology, social media, or business.
- Strong communication and interpersonal skills, with the ability to build relationships with different stakeholders.
- Good analytical and problem-solving skills.
- Strong organizational skills and ability to manage multiple priorities.
- Comfortable working in a fast-paced and changing environment.
Preferred Qualification(s)
- Previous internship, placement, part-time, or project experience in sales, marketing, eCommerce, consulting, customer service, or a related field.
- Experience working with data and using insights to solve problems.
- Demonstrated ownership, initiative, and willingness to learn.
- Commercial mindset and interest in driving business growth.
- Ability to work collaboratively in a diverse and international environment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.