Account Manager, Electronics - Singapore

Responsibilities

About the team
The Electronic team is committed to driving the growth of our merchants by acquiring new sellers, supporting their success on the platform, and helping them thrive in the electronic ecosystem. Through our collective efforts, we aim to deliver the best possible customer experience by ensuring great service, strong partnerships, and a compelling electronic offering.

Responsibilities
- Identify and onboard high-potential Chinese sellers and brands in the Electronics category for Singapore TTS business.
- Provide full-cycle seller incubation and support, including business consultation, campaign strategy, and performance optimization.
- Develop and implement category growth strategies tailored to sellers, focusing on GMV uplift, product assortment, and long-term sustainability.
- Collaborate with content creators, MCNs, and agencies to enhance sellers' visibility and sales performance through content-driven commerce (short videos, live streaming, etc.).
- Drive strategic category projects and cross-functional initiatives to improve seller experience and business impact.

Qualifications

Minimum Qualifications
- Bachelor's degree or equivalent practical experience.
- 2+ years of experience in e-commerce, preferably in category management, business development, or account management roles.
- Strong understanding of the Chinese e-commerce ecosystem (e.g., Taobao, JD, Douyin, Pinduoduo) and familiarity with content-driven commerce.
- Excellent data analysis, problem-solving, and project management skills.
- High oral and written proficiency in Mandarin is required for communicating effectively with Chinese sellers based in Mandarin-speaking markets and local teams as required in the role.

Preferred Qualifications
- Existing network or resources within China's Consumer Electronics category brands and distributors.
- Hands-on experience in content/live-streaming e-commerce or collaboration with creators/MCNs.
- Proven success in cross-border e-commerce business development or brand incubation.