Technical Training Specialist (Starlink)

TECHNICAL TRAINING SPECIALIST (STARLINK)

A Technical Training Specialist is driven by the fundamental belief that education and knowledge are power, but a SpaceX Technical Training Specialist combines that belief with a strong sense of urgency, creativity, and resourcefulness and thrives on opportunities for hands-on application. The ideal candidate brings applicable industry experience to the table and will be armed with strong communication skills and an innovative problem-solving ability. They must be able to thrive in a hands-on environment and will spend time in the office, on the factory floor, and in the classroom.

RESPONSIBILITIES:

• Develop and deliver training instructions using manufacturing planning-based applications
• Steer the introduction of all forms of training documentation used by production and engineering for on-the-job training
• Lead implementation of qualification-based authority training initiatives to accomplish training & certification verification
• Lead new course & new course content development, including the ability to build new training courses that align with engineering specifications
• Ensure new/underdeveloped process skills are identified proactively and training is delivered where increased skill proficiency will measurably reduce risk
• Create course materials, such as PowerPoints, student handouts, and tests for instructor-led programs with student assessments. This includes maintaining/revising existing material
• Lead training modules (classroom and online) for SpaceX personnel on a variety of technical topics
• Develop process specifications and research on new technologies
• Engage production management, engineering, quality, and subject matter experts to gather required technical information on complex manufacturing processes and technologies
• Monitor human error trends as a result of training to assess training impacts and provide solutions to demonstrate a downward trend
• Onboard Starlink Production Associate New Hires. Set up their initial training and familiarize them with the Starlink user terminal production lines.
• Maintain training documents and SOP’s within the Personnel Qualifications systems.

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• Minimum of 5 years of hands-on experience in a manufacturing planning environment
• 2+ years of work experience and increasing responsibility in training coordination, project coordination, and/or learning and development

PREFERRED SKILLS AND EXPERIENCE:

• Proficiency with Enterprise Resource Planning (ERP) software
• Training experience within a manufacturing environment
• Skills to independently analyze, review, and research manufacturing processes and applicable standards
• Experience with video editing and online training module development
• Excellent oral and written training/communication skills
• Ability to demonstrate an in-depth understanding of manufacturing processes and machine operation
• Demonstrated experience as a team-oriented self-starter, eager to meet and exceed objectives, with the ability to handle a multi-project environment
• Ability to read engineering drawings and electrical schematics
• Experience with computer-based learning management systems
• Experience with design tools commonly used in a learning creation environment (MS PowerPoint, Adobe Photoshop/Illustrator, Adobe Captivate, Articulate Storyline)
• Ability to clearly and effectively communicate in both written and oral formats
• Open collaborative style; ability to work both in a team environment and autonomously with minimal supervision or direction
• Ability to communicate professionally with all levels of management

ADDITIONAL REQUIREMENTS:

• This role is located in Bastrop, TX and will require you to be onsite. Remote work will not be considered
• Position may require extended hours and/or weekend work

COMPENSATION AND BENEFITS:

Pay range:          

Training Specialist/Level 1: $75,000.00 - $95,000.00/per year         

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.