Sr. Manager - Key accounts services sales
Today• Calcutta, India
We are seeking a dynamic, customer-focused, and results-oriented Senior Manager - Key Accounts Service Sales to lead our Service Sales business across West Bengal. The ideal candidate will be responsible for driving growth through strategic account management, installed-base monetization, modernization projects, digital services, recurring service contracts, and spare parts sales.
This role requires a strong consultative selling approach, deep understanding of MV/LV electrical distribution systems, and the ability to build long-term relationships with key industrial and infrastructure customers.
Key Responsibilities
Business Development & Sales Growth
- Develop and execute regional service sales strategies aligned with overall business objectives.
- Identify, prospect, and acquire new customers across industrial, commercial, utility, and infrastructure segments.
- Drive sales of:
- Modernization & Retrofit Solutions
- Digital Services & Condition Monitoring Solutions
- Annual Maintenance Contracts (AMC)
- Recurring Service Agreements
- Spare Parts & Consumables
- Field Services and Lifecycle Services
- Build and maintain a healthy sales pipeline to achieve revenue and profitability targets.
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- Develop strong relationships with strategic accounts and key decision-makers.
- Create account growth plans to maximize wallet share and customer retention.
- Identify cross-selling and upselling opportunities within the existing customer base.
- Act as a trusted advisor by understanding customer challenges and proposing value-driven service solutions.
- Monitor upcoming projects, installed-base opportunities, and market trends.
- Analyze competitor activities, pricing strategies, and service offerings.
- Conduct customer presentations, technical discussions, and value-selling engagements.
- Develop and manage distributors, service partners, and channel relationships.
- Collaborate with ecosystem partners to expand market coverage and service penetration.
- Maintain accurate sales forecasts, opportunity tracking, and customer data in Salesforce CRM.
- Ensure timely reporting of sales activities, project updates, and market intelligence.
- Drive forecasting accuracy and pipeline hygiene.
- Work closely with service operations, engineering, tendering, finance, and project execution teams.
- Support order execution, customer satisfaction, and timely payment collection.
- Ensure seamless customer experience from opportunity identification to project closure.
Educational Qualification
- Bachelor's Degree in Electrical Engineering, Electronics Engineering, or related discipline.
- MBA in Marketing/Business Management will be an added advantage.
- 8-12 years of experience in B2B Sales, Service Sales, Account Management, or Business Development.
- Proven experience in selling electrical equipment services, modernization solutions, digital services, or lifecycle management solutions.
- Strong exposure to MV/LV switchgear, transformers, protection systems, power distribution, or industrial automation solutions.
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Client-provided location(s): Calcutta, India
Job ID: Schneider_Electric-121226
Employment Type: OTHER
Posted: 2026-08-13T19:06:59
Perks and Benefits
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Parental Benefits
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Office Life and Perks
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Financial and Retirement
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