Preventive & Remote Analyst, Connected Services Hub

Duties and Responsibilities

1. Monitor remotely, critical infrastructure equipment which supports IT systems and components in the electrical distribution through an integrated platform, followed by relevant incident and problem management
2. Responsible for answering incoming telephone calls, alerts, and web-based incidents and prioritising customer support needs
3. Manage and maintain critical facility Monitoring Systems (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks)
4. Awareness and alignment to internal OLAs, external SLAs and personal KPIs
5. Understanding of Energy Efficiency concepts and identifying opportunities to optimise energy consumption patterns.

Mandatory skill sets

• Good communicator with a natural aptitude for dealing with people
• Ability to converse in English fluently.
• Ability to write formal emails
• Good email and phone etiquette
• Basic knowledge of electrical concepts/devices and electronics is essential
• Working knowledge of major operating systems (Microsoft), Optional
• Demonstrate flexibility and an ability to learn quickly.
• Good problem-solving abilities and aptitude to understand and explain technical information.
• Proven ability to work towards individual and team targets.

BE/Btech in electronics /Computer science.

Looking to make an IMPACT with your career?

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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Bangalore, India

Job ID: Schneider_Electric-https://careers.se.com/jobs/102680?lang=en-us

Employment Type: OTHER

Posted: 2025-12-08T18:46:13