Change Manager - Finance Back Office

What You'll Do

• Serve as the OCM representative within the Finance business domain, driving Power User adoption strategies and mitigating risks throughout the entire project lifecycle.
• Identify opportunities where Organizational Change Management (OCM) services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain.
• Upskill on domain knowledge and deliver hands-on training at different plants and facilities for deployments, responsible for keeping training resources updated and organized.
• Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering process-related feedback, requirements, and identifying risks.
• Translate domain knowledge and BA specifications into clear, compelling training documentation and Single Point Lessons (SPLs) using Scribe in English and Spanish (framework training provided during onboarding).
• Maintain, organize, and track training deliverables through structured dashboards (monitoring total vs. completed SPLs per sprint).
• Collaborate with different change management functional areas to deliver accurate and timely information.
• Share insights and recommendations to support smooth adoption of changes and alignment with organizational goals.
• Work closely with Business Analysts (BAs) and Product Owners (POs) to keep up to date on system enhancements and changes impacting users.
• NOTE: This role requires travel to different plant locations in North America: 50-75% (maximum of 2 consecutive weeks per trip).

• Bachelor's degree in Business, IT, Organizational Development, Finance/Accounting, or related field (or equivalent experience).
• Travel & Visa Requirements:
• Willingness to travel 50%-75% (maximum of 2 consecutive weeks per trip).
• For Mexico-Based Roles: Valid Passport and US Visa are required for occasional US travel.
• Working knowledge or hands-on experience in SAP S/4HANA within the assigned business domain.
• Experience in stakeholder engagement, process improvement, training delivery, or project coordination.
• Strong organizational skills to manage multiple streams of information and deliverable dashboards.

• Target Business Domain: Finance
• Target SAP S/4HANA Module(s): SAP FICO (Required). Working knowledge of Finance dependencies/integrations with MM (Materials Management) and SD (Sales & Distribution) is a strong plus.
• Critical Processes & Transactions:
• FAGLL03H (GL Line Item Display)
• VA03 (Display Sales Order) and associated Document Flow activities
• MB51 (Material Document List) and associated Document Flow activities
• End-to-End financial analysis, reconciliation, and cross-functional document flow troubleshooting.

• Ideal Candidate Profile Preference:
• Business / Operational Background (Plant Controlling / Finance Business Partnering).
• Strong preference for someone who deeply understands plant financial operations and business concerns; teaching the system is easier than teaching plant finance dynamics.
• Should be comfortable working with multiple stakeholders - local and global teams
• Looking for skill in root-cause analysis, troubleshooting, and understanding End-to-End (E2E) financial process flows.

• Subject matter expert / working knowledge in the aligned SAP S/4HANA domain area to minimize the onboarding curve.
• Training experience & knowledge of adult learning principles for plant and operational environments.
• Documentation skills & instructional design experience (adhering to branding guidelines and generating high-quality resources in Scribe).
• Ability to track execution and maintain clear dashboards (tracking SPL requirements, training delivery, and risk escalation).
• Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to diverse audiences.
• Analytical and problem-solving ability to identify patterns, operational risks, and adoption roadblocks early in the project lifecycle.
• Stakeholder management - skilled at building relationships, asking the right questions, and extracting actionable insights from Power Users.
• Comfortable working in fast-paced, multi-site project environments and adapting to shifting priorities.
• Effective time management and ability to handle multiple tasks simultaneously.
• Passion for user experience, human-centered training design, and simplifying complex concepts through storytelling.

• SAP S/4HANA (Domain-specific module)
• Scribe & SharePoint
• Microsoft Office 365 Suite
• Jira Software & Confluence

• Be part of a high-impact, enterprise-wide SAP S/4HANA transformation initiative that shapes the future of our organization.
• Gain exposure to enterprise-level change management, Agile practices, and cutting-edge process documentation tools.
• Develop skills in stakeholder engagement, change management, and business process improvement.
• Opportunity to influence strategic decisions and drive successful change adoption across multiple business units and plant locations.
• Shape processes and enablement strategies that drive scalability and efficiency.

• People Manager: OCM Lead
• Operational Manager: Domain Product Owner