Integrated Experiences Keynote Technical Director

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Job Category
Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Production Operators - a newly established production arm responsible for the technical execution of our keynotes. This team ensures the seamless delivery of high-quality keynotes.
• Production + Content Managers - our keynote program managers responsible for overall program execution and keynote health. This team collaborates with internal partners to bring content to life and leads production agencies to produce successful and consistent keynote rooms.

• Perform as keynote room graphics operator
  
  
  • Serve as the graphics operator for keynote events in dedicated keynote rooms, domestically and internationally
  • Work directly with production agencies to ensure successful onsite setups
  • Participate in pre-event planning calls, paper techs, rehearsals, and show days
  • Travel up to 75% with and without our core planning team.
• Provide production consultation and graphics support to global teams
  
  
  • Collaborate with global teams for consistent keynote rooms and alignment to HQ production standards
  • Conduct regular enablement calls with local Salesforce teams and production agencies
  • Consult remotely and across different time zones.
• Contribute to keynote production best practice playbooks
  
  
  • Develop a comprehensive Salesforce keynote production best practice playbook, outlining the ideal production specs for keynotes. This playbook will be used to enable global Salesforce teams to deliver consistently around the world.
• Collaborate with cross-functional teams for innovation initiatives, improving how we showcase our products in keynotes, theaters, and breakouts.
  
  
  • Hold regular brainstorming and collaboration sessions with partner teams (design, messaging, broadcast, and more)
  • Document and project manage initiative progress
  • Work with leadership stakeholders for buy-in and approval

• Attend monthly one-on-one meetings with your manager to discuss priorities, address blockers, and assess overall health
• Develop and maintain a Salesforce V2MOM (Vision, Values, Methods, Obstacles, and Measures) to align on performance metrics, with quarterly check-ins to track progress.
• Meet minimum online certification & training expectations of a Salesforce employee.
• Attend org-wide All Hands & Staff Meetings - minimum 5 hours per month.
• Participate in annual Salesforce performance evaluation and be categorized into one of the following performance ratings: Exceptional, Highly Successful, Successful, Inconsistent, Below Expectations. Performance is evaluated based on the quality of completion of the above listed responsibilities.
• Requests to work for clients outside of the technology sector must be approved by Salesforce Outside Business Review in partnership with your manager. Requests can also be evaluated based on Salesforce performance evaluation tracking to success metrics outlined above.
• No outside work for clients in the technology sector is permitted.
• This is a fully remote position.
• Adhere to Salesforce Travel & Expense Guidelines.

• Excels at keeping your eye on the big picture objectives while also diving into the details that can critically impact the success of our keynote
• Ability to communicate clearly and concisely and manage expectations with project stakeholders
• Exceptional project and time management skills - highly organized, detail focused, results-driven, and accountable
• Ability to work against tight deadlines in a fast-paced environment, and work on multiple initiatives and projects simultaneously
• Excellent interpersonal skills with a solid ability to deal professionally with senior executives, vendors, and team members at all levels of the organization
• Is a collaborator, and no job is too small

• Experience working in live keynote production